Location
London

Hours
Full Time

Salary
£64,690 per annum

About the Role
Strategy and Communications sits at the centre of the Greater London Authority, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The directorate’s work includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, and ensuring preparedness and response to emerging events or emergencies in London. The London Resilience Unit supports key agencies in assessing risks, reducing their likelihood or impact, and preparing arrangements to respond, recover and learn from emergencies.

This key management and leadership role is central to innovation in how London prepares for emergencies. The Trailblazer Programme is a one-year, externally funded initiative (with potential for extension) focused on embedding improvements in leadership, accountability and integration across London’s resilience system. It supports delivery of the 2025 London resilience strategy and incorporates learning from Covid-19 and Grenfell Tower inquiry recommendations to enhance London’s resilience.

As Resilience Programme Manager, you will lead coordination of the programme, overseeing planning, management, governance reporting and risk management. You will ensure projects align with strategic and funding requirements and deliver measurable value for funders and Londoners. You will lead officers within the London Resilience Unit, GLA and external stakeholders including emergency services, local and national government, and community sector organisations. Reporting to the Head of Governance, Assurance and Partnerships, you will work across the London Resilience Unit to bring clarity and structure to complex delivery, manage relationships, navigate governance structures and drive progress.

Your day-to-day responsibilities will include acting as the focal point for all Trailblazer activity, maintaining project schedules and controls, using tools such as earned value analysis and risk registers, coordinating stakeholder engagement, managing contracted services, preparing reports for senior management, monitoring project benefits, and contributing to wider learning across the unit. The role requires flexibility to support the team as needed in response to incidents.

Experience
- Developing a programmatic approach in challenging circumstances, ideally in a public sector or multi-agency context
- Identifying, analysing and mitigating risks to work programmes using both waterfall and agile project methodologies
- Strong communication and influencing skills to engage and align stakeholders for collaborative working
- Leading and influencing across teams without direct line management, fostering inclusive, high-performing teams

About you
- Able to bring clarity and structure to complex projects and delivery
- Confident in managing internal and external relationships and navigating governance structures
- Resilient and adaptable, able to respond positively to pressure and change
- Committed to promoting diversity, inclusion and a positive team culture

Qualifications
Not explicitly specified, but experience and competencies aligned with the role are essential.

Competencies
The role requires proficiency in the following areas:
- Strategic Thinking: prioritising work aligned with GLA objectives and communicating strategic priorities
- Organisational Awareness: understanding organisational dynamics and political context
- Managing and Developing Performance: motivating and guiding teams to achieve high performance
- Building and Managing Relationships: developing rapport and fostering collaborative working
- Planning and Organising: managing time, priorities and risks effectively
- Problem Solving: analysing situations and finding creative, timely solutions
- Communicating and Influencing: presenting information clearly and gaining buy-in
- Responsible Use of Resources: managing resources efficiently and sustainably
- Research and Analysis: gathering and interpreting data to inform decisions
- Responding to Pressure and Change: maintaining focus and resilience under pressure