Location
Hounslow

Hours
Full Time

Salary
£44,331

About the Role
This is an exciting opportunity to join our Rough Sleeping Team within our Homelessness, Independence and Preventative Services. A team committed to reducing and preventing rough sleeping through a collaborative approach across housing, health, and social care. You will carry out proactive and assertive outreach and inreach work to reduce the incidence of rough sleeping in the borough, with the ultimate aim of ensuring that no one has to sleep rough in Hounslow.

About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Council's response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You will carry out proactive and assertive outreach, completing detailed holistic assessments. You will be responsible for timely and accurate advice and support with the ultimate goal of having no-one sleeping rough in Hounslow. You will carry a caseload of clients with complex needs living on the streets and in a variety of accommodation settings. You will work collaboratively with your colleagues and partner agencies to ensure that rough sleepers get the very best service and opportunities to support them off the streets into accommodation and not return to a street-based lifestyle. Think creatively and take action to support those on the streets into bespoke accommodation options, including reconnection to areas outside Hounslow. Develop, monitor and review personalised plans to achieve successful housing, health and social care preventative outcomes. Proactively engage with and support those at risk of rough sleeping, preventing a return to the streets.

Experience
You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017. You have a good knowledge of the issues facing those sleeping rough alongside the challenges of persuading rough sleepers to accept offers of accommodation. You have experience of multi-disciplinary working involving complex and diverse client groups and an understanding of complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits.

About you
You have great communication skills to engage effectively with a broad range of people to influence, negotiate and persuade. You can quickly build trusting relationships with complex individuals in a detached street-based and community environment. You will be carrying out shift work including early mornings, late nights, weekends and Bank Holidays, always seeking to provide the highest levels of customer service to make the team the best it can be. You are passionate about supporting vulnerable people to rebuild their lives and move away from street homelessness. You have experience working with people facing multiple disadvantage and understand the importance of flexible, creative, and trauma-informed approaches. You are looking to join a forward-thinking and progressive housing department that values innovation and collaboration. You are confident working in fast-paced environments, juggling competing demands, and staying focused on delivering positive outcomes.

Qualifications
You bring relevant work-based experience and are committed to ongoing professional development. You are able to travel independently across the Borough and hold a full UK driving licence. You will be required to undergo an enhanced DBS check.