Sabine is a sanctuary from the urban environment and offers a space to relax, recharge, and calm the senses. Well balanced interiors enhance guests feeling of well-being. A conscious interior design approach that will surprise and celebrate with nature and natural materials. Immediately segway from work to play in an unexpected garden that champions the changing seasons, set over the stunning London skyline with never seen before views of St. Paul’s. As the Roof Top Floor Supervisor, you will lead and inspire your team to optimise sales, profitability and guest service. You will have a structured approach with appropriate focus on compliance with relevant company policies, standards and employment principles. You will look after the strategic planning of all retail (food and beverage) for the Sky Bar. Key Job Responsibilities Brand, operate and further develop consistently high brand standards within each area, through the delivery of consistent and exceptional product quality and service standards to achieve. Ideally exceed department targets and grow our reputation for celebrated customer experiences. Oversee and ensure that all services within remit are ready for operation at a specific time and to the agreed standard. Champion the guest-focused culture through consistently demonstrating in-depth knowledge and appreciation of hospitality standards and client needs that is infectious throughout your team and continually sharing/acting on customer feedback Regular monitoring and development of each department to ensure that food quality, presentation, staffing reviews and consistent standards are maintained according to Leonardo culture. Lead the H&S culture and compliance across the venue - monitor and maintain the Health and Safety policy, process and culture across the venue Have full knowledge and understanding of the local regulations concerning the licensed activities Work closely with the management team to develop and sustain a high level of team energy and engagement, focused on great food and hospitality Ensure effective team communication flows (in all directions) throughout the venue Recognise and celebrate success. HR compliance, work closely with the HR team to ensure complete and consistently effective adherence to all legal obligations Financially accountable for all costs and profitability of the venue. Be in control of all operating costs in line with set targets Frequent review of performance statistics to identify opportunities for growth/ remedial actions, with tactical plans in place to address Ensure competent levels of commercial understanding and awareness through Line Managers and their teams. Product development - Liaising with culinary and marketing specialist colleagues to implement continuous product development and drive increased spend per transaction. What we are looking for Exudes confidence, energy and charisma Serve with a natural style and be reactive and intuitive towards guests needs A naturally confident leader, with management experience to inspire operational teams to deliver results Positive and passionate focus on food – a natural flare for hospitality Experienced in leading the implementation of projects and change programmes Comfortable working within brand guidelines to deliver results Excellent communication and interpersonal skills – able to influence all stakeholder levels Previous P&L accountability and evidence of commercial acumen; entrepreneurial spirit Can effectively switch between being the leader and a team player according to the situation at hand Structured approach but also demonstrates flexibility and agility Calm and resilient - Not deterred by an’ unforeseen challenge’ Strong problem-solving skills Willing to work evenings and weekends as required Why come and work for us Earn thousands by referring a friend to work with us Stay at one of our Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too Company Pension Scheme, Life assurance & Wellbeing support 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too) The opportunity to work for a well-respected brand where people development is at the heart of our culture An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future Happy Rewards – earn performance-based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!! Employee of the month earning you a little bonus and fame for that entire month. Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too Uniform & Meals on duty Monthly / Quarterly engagement activities - we like to have fun while working hard Annual Charity Event Day - we help and support our communities Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support