The Lyric Hammersmith are currently recruiting for a Sales & Box Office Manager which is a key position within the Lyric’s Communications and Sales Team, responsible for the running of the Lyric’s box office, ensuring excellent customer service, maximizing revenue across all areas and providing audience insight. Leading the box office team, the Sales & Box Office Manager is responsible for motivating the team in meeting income targets across all areas including ticket sales, fundraising and commercial. Ensuring the team provide a seamless and exceptional customer service for all customers. In addition the role is responsible for audience insight data, providing regular reporting to feed into strategies across the organisation. The Sales & Box Office Manager reports to the Lyric’s Director of Communications and Sales and line manages two part-time Box Office Assistants, and casual Box Office Assistants. In addition they work closely with Producers, Finance, Commercial, Young People’s and Development departments