Description JOB TITLE: Security Officer LOCATION: Surrey Quay (London) REPORTING TO: Service Manager PAY RATE: £13.28 per hour Job Type: Full time 42 hours per week, 4 on 4 off OVERVIEW OF JOB DESCRIPTION We are looking to add to our existing team of Professional high-quality security guards at a Southeast London Shopping Centre, to support the reputation and the image of the Client. You will require a smart appearance, have good communication skills, and be versed in customer care. You will assist and direct visitors, customers, client staff and contractors where necessary. Be part of a team responsible for the security of Client Premises its staff and assets. Working in conjunction with the Client, landlord, and other relevant service providers to implement security arrangements for the site. Main Duties & Responsibilities: Undertaking duties and/or associated tasks as detailed in the assignment instructions. Ensure Patrols and duties are carried out as and when required. Carry out all daily/weekly/monthly inspections and audits in accordance with management instruction. Ensure that daily, weekly, and monthly staff briefings are carried out and recorded. Be proficient in the use of all communication equipment. Ensure that all contractors booked onto site have the required paperwork to carry out their specific tasks. Report immediately to the Service Manager any problem occurrences which require his or her attention. Ensure all H&S policies are followed. Follow and enforce COVID procedures. Complete electronic DOB daily. Person Specification: Essential Good IT user knowledge: MS office and Excel SIA license DS First aid at work Dealing with violence and aggression conflict management. Manual handling Report writing and statement taking Desirable Emergency procedures, including but not being limited to urgent evacuation and evacuation of the building and responses to fire evacuations, bomb threats and site policies (e.g. fire, knife crime etc.). SIA CCTV Control room experience Health and Safety training/qualification