About The Role Introduction and overall purpose of the role To work as part of a small team at Various Location within Central London and Outer London TFL Zone 1-5 responsible for the efficient and safe operation of the assigned client site. As a representative of OCS Security, you will ensure that an exceptional service is provided as per the contract requirements. You will ensure that all assigned tasks are completed in a professional and timely manner and all relevant legislation is adhered to. Main Duties & Responsibilities of the Role Work with the multi-disciplinary team in providing a supportive working environment. To promote a professional and friendly image for all visitors, patients, and staff. Provide Cover for the site reception and switchboard as and when required. General administrative duties to include Photocopying, faxing and the use of a computer and franking machine as required. Check, maintain and set up meeting rooms in accordance with daily requirements Collect and deliver outgoing and incoming mail and parcel post. Setup meeting and consulting rooms ready for use. Remove or relocate furniture and or equipment as requested. Restock restroom consumable products as required or requested. Collect and remove all general rubbish bags and Clinical waste from the building to there appropriate collection points. Ensure the building and surrounding area is kept clear of any debris/rubbish. Conduct general building security patrols. To provide exceptional first line manned guarding to the assigned contract. Compliance with all identified legislation, i.e., H&S, SIA Licensing & Risk Assessments. To protect the security and safety of the identified buildings and personnel, all duties must be carried out in an honest, ethical and professional manner. Comply with all assigned Site, Security Assignment Instructions. Other duties commensurate with the role as requested by OCS Management and the Site Supervisor. Educational Level Basic literacy & numeracy skills Professional Qualifications required for the job-(particularly for compliance purposes or technical requirements of the role) SIA Licence NVQ - Administration NVQ – Customer Service Experience –previous experience –desirable/essential for technical competence of the role. Previous experience in a similar environment Personal Characteristics/Attributes Strong customer services skills and experience Present a professional self-image of confidence and authority to enable effective customer service delivery. Ability to follow policy and procedures. Ability to communicate effectively with a wide range of customers and multi-service team service personnel to achieve results. About Us OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.