Contract: Banking Location: London, EC4A 4AU Hours of work: 48 Working Pattern: 4 days, 6 off, 4 nights, 4 off, 3 days, 3 nights, 4 off 07:00 - 19:00 (day shift) and 19:00 - 07:00 (night shift) Contract Type: Permanent Salary: £20.88 The position will be on the Goldman Sachs Contract, and the successful candidate will be responsible for all security related matters within their designated building, ensuring the protection of infrastructure and the safety of personnel. As Security Supervisor, you must also ensure that all actions of the security team have a positive impact on the reputation of the firm. All security matters must be dealt with in accordance with the set policies and procedures, where applicable, and Supervisors must be able to use their initiative during incident management. Supervisors must work closely with operational management to provide a professional and efficient service to the client. ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand. The Role In this role you will: The Security Supervisor is responsible for the physical security of the premises, in conjunction with other Supervisor on duty Ensure the security team for their building is rostered and staffed as required by the staffing plan (in conjunction with the Scheduler). Management of the security team on shift (including: the distribution of daily rotas, daily roll call, shift administration including standing orders and Supervisor Noticeboard daily update, and holiday management). Undertake either roving or SCR supervisor responsibilities as detailed in SOP's and AI's Maintain and update appraisal reviews and monthly Quality Inspection Reports. Carry out the duties of Incident Commander in the event of incidents and alarm activations, ensuring the correct application of escalation procedures. Other day-to-day responsibilities as dictated by circumstances and the needs of the business and the client. Ensure adherence to the agreed SOP’s by the security staff. Work to agreed Assignment Instructions and Risk Assessments at all times. Ensure high standards at all times with a focus on maximising the output and performance of all team members. Take responsibility for the induction and training for new starters, in conjunction with the ISS Management Team. Mentoring of staff as required. Complete incident reports in the event of an incident, focusing on quality and timely reporting. Work in conjunction with the Fire Life Safety team to manage Fire Safety processes and system issues. Promote a secure and safe working environment at each site through the implementation and continuous improvement of agreed Health and Safety actions. Lead the security team by fostering team spirit and co-operation. First line Management of team dynamics (encouragement of open expression of differing ideas and opinions). Management of professional standards incorporating company HR and disciplinary processes. About You The Security team has maintained this contract since 2007, a feat quite unheard of in the security industry. This was achieved by the team on the GS contract always being professional and razor focussed on always providing our client with the best outcome. We are always developing team members through training, coaching and mentoring, which goes a long way to retaining staff over a long period of time and having a overall very low turnover of staff. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. To find out more about what we do - https://www.uk.issworld.com/