Role: Senior Practitioner - Snow Hill Court Salary: £36,717 per annum Hours: 37.5 per week Location: City Of London Closing date: 13/11/2024 Interview date: 20/11/2024 Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner, we’ll make the best use of all your understanding, compassion and commitment. About us… Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career. About this role… We are looking for a Senior Practitioner to join the Snow Hill Court team. Assessment Centre's are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation. You will: Be responsible for directly managing the staff team and overseeing the day to day management of a fast paced assessment centre Deputise for the Lead Manager in their absence Report incidents to senior management and commissioners and ensure staff are aware of and working to health and safety guidelines Develop and foster a culture of high performance and continual striving to improve upon successes throughout your team Develop and manage partnerships with key agencies across London and the UK Ensure that the locality is well managed and relationships with the centre’s neighbours are strong. To succeed as the Senior Practitioner, you will have: Outcome focussed Experienced in organising the operations of a complex and busy service A decisive and effective leader An excellent communicator, able to form and maintain effective working relationships with all partners Experienced in directly managing staff, overseeing the management of others and ensuring the services finances are well managed. We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). Pension – we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. Life assurance – four times your annual salary and critical illness cover. Other benefits including a blue light discount card, interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Gemma Topham, Lead Manager at [email protected] Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.