Location
London, Birmingham, Leeds, Manchester or Newcastle.

Hours
Hybrid working model - flexible hours.

Salary
Up to £66,058 (national) / £71,675 (London).

About the Role
Join DWP Digital as a Senior Service Designer and play a pivotal role in designing user-centric services that enhance public services. You will collaborate with product, delivery, and operational colleagues to create and maintain digital solutions that impact nearly every person in the UK. Your expertise in service design will help shape coherent services, utilizing research and data to meet user needs and departmental objectives. You will lead teams in designing end-to-end services, facilitating communication with stakeholders, and driving decision-making across various business areas.

Experience
Substantial experience in hands-on service design approaches to solve complex problems.

About you
Demonstrated user-centred design expertise, comfortable influencing and communicating with colleagues and stakeholders at various levels. You contribute to a positive working environment that fosters collaboration.

Qualifications
Proven ability to analyze user needs and articulate services through storytelling and visualizations.