The place to work in pathology We are looking for top talent to join the UK’s leading and fastest growing pathology company – a scientific organisation with a clinical purpose. Working in partnership with our service partners, Guy’s and St. Thomas’ Hospitals, King’s College Hospital and Princess Royal University Hospital we aim to set the standard for the future of pathology. Job overview The Service Design Analyst is a key role leading the design and transformation of the Southeast London Pathology network. You will work closely with Transformation Leads, Project Managers and Senior Managers across the organisation covering Laboratories, Estates, Logistics and IT. Confirming how the future laboratories will function, what equipment is required and how it will be used. In addition to working with senior manager across Synnovis, Guy’s and St. Thomas’ Hospitals, King’s College Hospital, Princess Royal University Hospital, Royal Brompton and Harefield Hospitals and local CCG networks. A key part of the role will also require engaging with key external suppliers, ensuring the equipment, consumables and services are delivered to deadlines and are fit for purpose. A large amount of job satisfaction is gained from being able to lead on designing new laboratory spaces at an early stage right though to implementation. This involves creating floor plans, process maps, workflow diagrams, resource and capacity assessments. A unique opportunity for someone to take their knowledge of what makes a successful pathology service and be at the forefront of modernising Pathology in the UK. Main duties of the job Key duties; Writing operational process maps and designing the laboratory and equipment around the process. Creating laboratory floor plans and layouts. Leading design with operational colleagues at all levels to ensure they are engaged throughout the design process and the service is optimised for the teams. Creating a simulation model of the future laboratories, logistics and consumable management to assess resource and capacity whilst identifying any bottle necks ahead of go-live. Recording, escalating and mitigating risks. Writing highlight reports. The role will exposure you to and develop skills in a number of key software used to design such as Visio and Simio. Working for our organisation Your development and learning You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals. This is managed between you and your line manager in line with your own personal and professional development ambitions. You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund. Detailed job description and main responsibilities Working under the direction of the Design, Development of Operations Manager and the Director of Design and Development of Operations, to lead on the transformation of Synnovis in line with SYNLAB UK and Ireland Target Operating Model and Vision for the future pathology network. Lead individual projects to identify and deliver change and improvements in services. Create and monitor action logs a risk registers. Analyser and report on complex data. Outline and confirm a comprehensive future test lists including test name, test code, analyser, method, sample requirements, turnaround times and other required information to aid project planning. Create future state process maps and workflows for all services and laboratories. Resource and capacity modelling for the future state. Create laboratory space assessments, block diagrams and floor plans. Liaising with operational management to ensure that the details are correct and signed off by key stakeholders. Record project design assumptions, to ensure all amendments adhere to a change control process and assessing and recording the impact of any change. Highlight operational risks and record mitigation strategy. To challenge the status quo and contribute to the growth and development of Synnovis. Write and present reports. Taking part in team meetings in person and via teams. Key stakeholder management. Chairing meeting with senior managers across Synnovis and SYNLAB Group. Currently our offices are based in Paris Garden, Blackfriars SE1, or Francis House, Southwark SE1 however at present these are temporary locations. We expect to move to new offices in the Hub building located in Blackfriars in 2024. Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services. The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers. Synnovis’ Corporate HQ; housing our Finance, Procurement, HR, Service Improvement and Business Development teams. We have a relaxed, but professional atmosphere with monthly corporate updates to keep you informed on our progress. Situated 5 minutes from Southwark station you will have easy access to the vibrant South Bank and local amenities. Person specification Qualifications Essential criteria BSc or equivalent HCPC registered Biomedical Scientist Experience Essential criteria Knowledge of pathology services Knowledge of Pathology testing and the requirements for specimens handling and investigation. Experience process outlining and improving processes in a laboratory setting Proven experience writing reports and delivering presentations Experience in carrying out projects to deliver change or improvement in services Ability to influence and persuade through personal credibility, integrity, and professionalism Strong interpersonal skills, self-motivated, with a strong desire to learn and adaptable to a fast-paced, ever-changing environment Ability to adopt a pragmatic approach to problem solving – especially when constraints prohibit the pursuance of ideal solutions Desirable criteria Proven ability in operating and influencing in a complex and diverse stakeholder environment Experience creating process maps in Visio, igraphix or equivalent software Experience creating floor plans and room layout diagrams to scale in Visio or equivalent software Experience simulating processes to model and test systems in Simio or equivalent software Skills & Knowledge Essential criteria Excellent coordination skills Effective verbal and written communication skills Competent in Microsoft Excel Desirable criteria Knowledge of one or more service areas within Synnvois Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce w e offer a competitive benefits package. All employees are entitled to: Contributory pension scheme Generous annual leave entitlement Ground breaking development opportunities Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Please apply for this post on-line. If you have problems with using the online process, or need any assistance, please email [email protected] Your e-mail address is important to us. We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion. Thank you for your interest in Synnovis. Applicant requirements You must have appropriate UK professional registration. Further details / informal visits contact Name Nicki Kirkman Job title Director, Design Development Operations Email address [email protected] If you have problems applying, contact Address Synnovis Open Monday to Friday 9am to 5pm Telephone 01629 702340