Location
London (with options to work from Cardiff, Glasgow, or Sheffield offices). Hybrid working model allowing up to 3 days per week working from home.

Hours
Full Time

Salary
£34,500 per annum

About the Role
We are recruiting a Senior Officer for our Service Pledge programme, playing a key role in the development and delivery of service improvement activities. The Service Pledge is an innovative programme dedicated to delivering lasting positive change to everyone’s experience of breast cancer. It brings patients, healthcare professionals, and cancer alliances together to design and deliver patient-centred improvements.

Your role will involve coordinating the delivery of the Service Pledge programme and supporting other healthcare professional support and engagement initiatives. You will help ensure that everyone diagnosed with breast cancer receives the best possible experience of care.

About Us
Breast Cancer Now is the research and support charity dedicated to everything breast cancer. We bring together the brightest minds in research, provide support services, trustworthy information, specialist nurses, and campaign for the best treatment and care for anyone affected by breast cancer.

Experience
Proven experience as a project manager with successful delivery within specified timelines and budgets. Experience in developing and managing strong relationships with a wide variety of stakeholders, including senior healthcare professionals and people affected by breast cancer. Experience conducting qualitative and quantitative insight research, including surveys and focus groups. Knowledge and experience of patient involvement and/or service improvement, ideally within the NHS or charity sector.

About You
You are an effective communicator and collaborator, able to work with diverse groups to achieve patient-centred improvements. You are organised, proactive, and passionate about improving the experience of care for people affected by breast cancer.

Qualifications
Not explicitly stated, but relevant experience in project management, patient involvement, or service improvement is essential.