Location
London

Hours
0.8 FTE (28 hours per week)

Salary
£32,256 per annum (pro rata)

About the Role
Join London Metropolitan University at an exciting time as we expand support for student learning and academic teaching within Special Collections, now located at our Holloway Road campus in the Learning Centre. Special Collections includes archives, rare books, and historic objects spanning over 350 years, featuring key collections such as the University Archive, The Archive of the Irish in Britain, the Trades Union Congress Library collections, and the Frederick Parker Archive. These collections encompass a variety of formats including personal letters, oral histories, and photographs.

As a Special Collections Officer, you will contribute to delivering a customer-focused information and enquiry service, providing first line support for all users accessing Special Collections, IT facilities, print and online finding aids, including the Special Collections catalogue. You will use multiple digital systems to perform tasks, support stock management activities, and advise users on library and University regulations to maintain a respectful study environment.

You will also support the development and management of Special Collections by implementing established workflows and guidelines, ensuring legal compliance, and completing relevant training. This role involves close liaison with other Library Services and Special Collections teams.

Additionally, you will promote the collections to stakeholders and users by assisting with presentations, inductions, planning small exhibitions (both online and physical), and creating publicity materials such as themed reading lists and online guides to support learning and teaching.

This role is primarily campus-based, with staff expected to spend most of their time working on site. Occasional evening or weekend work may be required.

Experience
Interest in pursuing a career in archives, libraries, or the wider heritage sector is essential. Experience in customer service or working with archival or library collections would be advantageous.

About you
You are highly motivated, customer-orientated, and enthusiastic about supporting learning and research. You have strong communication skills and the ability to work collaboratively within a team. You are adaptable and willing to engage with digital systems and workflows. A commitment to maintaining a welcoming and inclusive environment for all users is important.

Qualifications
Relevant qualifications or experience in archives, librarianship, heritage, or a related field are desirable but not mandatory. A willingness to undertake training and development in designated areas of responsibility is required.