About the role We have an exciting opportunity for a Stock Condition Survey Coordinator to join our team to provide a high quality administrative service that supports the efficient and effective planning, co-ordinating and reporting of stock condition surveys. This is a permanent, full-time opportunity working 9am-5pm, Monday to Friday. We operate on a hybrid working style, which offers the opportunity to work 2 days in the office (either Bower House-Oldham or Brock Street-London) and 3 days working from home. Reporting into the Stock Condition Surveying Manager, you'll be responsible for: * Effective diary planning to support the delivery of stock condition surveys. * Maintaining accurate information and reporting to assist with the full surveying process. * Maintain the scheduling system and provide internal and external customers with timely and accurate information. * Liaise with customer service colleagues in relation to appointments and updating of all systems when repair issues identified. * Ensure compliance with GDPR regulations when processing customer data. * Take appropriate Health and Safety measures to ensure personal safety and the safety of our customers and colleagues. * Support the protection and safety of our customers by ensuring safeguarding procedures are followed and safeguarding concerns are appropriately identified, monitored, and reported. Essential Skills/Experience required: * Experience of working to deadlines and targets. * Customer service experience. * Good attention to detail. * Ability to organise workload effectively and work methodically on own initiative. * Good oral and written communication skills. * Good knowledge of working with Microsoft applications, Word, Excel, Outlook. * Experience of working with databases. * Experience of updating and working with CRM systems. * Demonstrates the Guinness Behaviours. If you're interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.