Role: Strategic Support Administrator Salary / Grade: £27,025 per annum / A Hours: 37.5 per week Location: Camberwell - London Closing date: 08/10/2023 Interview date: 17/10/2023 About us… Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career. About this role… We are looking for a Strategic Support Administrator to join the Strategic Support team. We are a busy team of five, working closely with the Senior Management and Leadership Teams to ensure the smooth running of Thames Reach. The team supports colleagues across the organisation by improving systems, co-ordinating business information, supporting governance and business development, as well as through general administrative support. The Strategic Support Administrator role works across multiple systems and interacts with colleagues across the organisation.. It’s a varied role that will make the best use of your skills, compassion and commitment. Thames Reach welcomes applications from people with transferable skills. You will: - Be the first point of contact when dealing with email enquiries from colleagues in other teams, other organisations and the general public. - Support the team to maintain and update organisational systems to support service delivery (e.g. lone working, client database, on-call systems etc). - Provide administrative support by scheduling, taking minutes and following up actions from meetings. - Support all activities within the team effectively by provide general administrative support including processing invoices, ordering stationery, assisting members of the team with projects, events, ad hoc requests and correspondence, as required. - Ensure that our customers receive a high-quality outcome-focused service. To succeed as the Strategic Support Administrator, you will have: - A good understanding of and commitment to delivering a high-quality administrative service. with previous administrative experience - Good written and verbal communication skills. - Experience of providing high quality work with attention to detail. - Experience of using own initiative and manage priorities. - Working experience of using Microsoft Office programs, including Outlook and Word. - Experience of establishing and maintaining good and effective working relationships with internal and external customers. We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: - Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). - Pension – we contribute 6.5% to your pension when you contribute 1.5%. - Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. - Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. - Life assurance – four times your annual salary. - Critical illness cover. - Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Hayley Youson at [email protected]