Student Support Officer
Location
London
Hours
Term Time Only, Fixed Term until 31st July 2026
Salary
£31,170.83 - £33,783.20 (including London Weighting Allowance) pro rata of £34,567.00 - £37,464.00 (including London Weighting Allowance)
About the Role
United Colleges Group provides education to over 11,000 learners annually, including 16–18-year-olds, adults, apprentices, and students with high needs across five campuses and two colleges: City of Westminster College and College of North West London. The Cockpit Theatre also forms part of the Group. With an annual turnover exceeding £50m, we are one of the top 20 largest college groups in the UK, offering education and training in almost all vocational areas at various levels for learners of all ages and backgrounds.
Our mission is to provide all learners with the very best knowledge and to break down barriers to learning. We pride ourselves on enabling learners to meet their individual needs and aspirations by delivering a unique, enjoyable, and rewarding learning experience.
The Student Support Officer will work as part of the safeguarding team to support and assist the Safeguarding Leads in implementing and delivering safeguarding measures, ensuring full compliance with legislation, regulation, and best practice. You will be the first point of contact for staff and others, providing advice, guidance, coordinating, and case managing safeguarding concerns.
You will support risk assessments related to potential safeguarding concerns to ensure student welfare and wellbeing are adequately and appropriately supported.
The successful candidate will have a passion for working with young people, excellent communication and organisational skills, good IT and numeracy skills, and the ability to work flexibly and use their own initiative with minimal supervision. Most importantly, you must be able to inspire and motivate young people.
Experience
Experience working with young people or in a safeguarding environment is desirable but not explicitly stated. A passion for supporting young people is essential.
About you
Excellent communication and organisational skills
Good IT and numeracy skills
Ability to work flexibly and use own initiative
Capable of working with minimal supervision
Passionate about inspiring and motivating young people
Qualifications
Not specifically stated, but a commitment to safeguarding and promoting the welfare of young people and vulnerable adults is required. Successful applicants will be subject to full vetting procedures including an Enhanced Disclosure and Barring Services Check.
United Colleges Group

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