Location
London

Hours
Full Time (hours not specified)

Salary
£35,841 per annum

About the Role
The Student Zone Advisor plays a vital frontline role in delivering high-quality, inclusive support to students throughout their university journey. As part of a dynamic, student-focused team, this role helps enhance student continuation, completion and overall satisfaction by providing accurate, timely and accessible information, advice and guidance (IAG) across a wide range of topics. Acting as a professional, knowledgeable and approachable first point of contact, the Student Zone Advisor supports students with their day-to-day enquiries and needs. With strong communication and interpersonal skills, you will ensure a welcoming and responsive experience for all students, reflecting the diversity of the London Met community. Working closely with academic Schools, central services and external partners, you will help connect students to the right support at the right time. Through proactive engagement, data-informed practice and a commitment to continuous improvement, the Student Zone Advisor contributes to a supportive and empowering environment where all students can thrive. This is a campus-based role reporting to the Student Zone Team Leader.

About Us
London Metropolitan University is an extraordinary institution committed to equity and social inclusion, serving some of London’s most deprived boroughs. We believe in transforming lives through excellent education, equipping students with the tools for their future. Our diverse community of students and staff contribute uniquely to society, culture, public service and the economy across London, the UK and beyond. The Student Zone supports students across all six schools and is managed by the Student Zone Team Leaders.

Experience
Experience in providing information, advice and guidance or student support is desirable but not explicitly stated.

About you
Strong communication and interpersonal skills with the ability to provide a welcoming and responsive experience to a diverse student body. Proactive, student-focused and committed to continuous improvement. Able to work collaboratively with academic Schools, central services and external partners.

Qualifications
Not specified in the original posting.