Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The Study Support Service Facilitator is responsible for supporting the delivery of services within the NIHR Regional Research Delivery Network (RRDN) Study Support Service, which will be seamlessly integrated within the collective national Study Support Service, which serves as the cornerstone of the NIHR Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability. The role will be responsible for engaging with multiple partners across the region, fostering collaboration and coordination through the facilitation of communities and events. Additionally, the role will maintain proficiency in cost and attribution tools, ensuring adept support for regional organisations with their data requirements. The role’s efforts will be instrumental in underpinning the success of the Study Support Service, providing essential support and enabling the smooth operation of services. Through their coordination and expertise, the post-holder will contribute significantly to the overarching goals of the RDN. Main duties of the job Strategic Management Information & Administration Operational Management Service Improvement & Development Performance Management Life Sciences Industry Financial Management Responsibilities Continuous Improvement Communication & Stakeholder Management Corporate Governance Working for our organisation From October 2024, the current NIHR Clinical Research Network will be changing to become the NIHR Research Delivery Network (RDN). The RDN will build on the successes of the CRN in supporting the effective and efficient initiation and delivery of funded research across the health and care system in England for the benefit of patients, the health and care system and the economy. The RDN will support: Clinical trials and other well-designed health and social care research studies (including studies that are delivered outside of an NHS setting) Public health studies that require the recruitment of individuals within an NHS setting (that is, acute, ambulance, mental health, community or primary care) or an episode of care which involves contact with the NHS. Detailed job description and main responsibilities Act as a liaison between various stakeholders to ensure effective communication and alignment of objectives. Undertake the processes required to continually ensure high quality and integrity of data within the portfolio management systems. Support the use of digital innovations including data visualisation tools/dashboards to inform study and process decision making. Maintain proficiency in cost attribution tools to support regional organisations with their user understanding, support resource access and data requirements. Support the coordination of the National Specialty and Setting Groups (e.g. organise national meetings, and supporting the general activities of the National Specialty and Setting Leads). Provide administrative support (e.g. note-taking and action tracking) to facilitate operational and project delivery and to capture learnings and knowledge for national network benefit. Support Study Sponsors and delegates in the utilisation of the Sponsor Engagement Tool to secure visibility of real-time research activity data and help identify capacity in the health and care research system to deliver research quickly and efficiently. Work in accordance with RRDN contractual requirements (e.g. the Performance and Operating Framework) and with Host-related policies and procedures. Support problem-solving, on request, to support RDN customers with identified challenges in study delivery. Person specification Skills Essential criteria Ability to communicate clearly with multi-disciplinary staff at all levels and across organisations Ability to work independently in accordance with SOPs, while supporting the broader activities of a team Ability to prepare and deliver presentations and reports to a high standard Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office Knowledge Essential criteria Knowledge of the research study lifecycle Knowledge of scientific, research and medical terms commonly used in health and care research Specialist knowledge of RDN Portfolio eligibility (including terms and conditions) and of cost attribution (ACoRD, SoECATs, NCVR) Experience Essential criteria Understanding of key RDN customers and their needs Understanding of governance and legislative framework for clinical research in the NHS Experience of working in a health and care research environment Experience of using data systems in understanding and supporting performance Experience of supporting with the management of projects and programmes Knowledge/Qualifications Essential criteria Degree or specialist training relevant to the role Desirable criteria Degree in health or science discipline Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Sarah Avery Job title Study Support Service Manager Email address [email protected]