Role: Support Worker – Greenwich Navigators – Rough Sleeping Accommodation Programme (RSAP) Salary: £30,859 per annum Hours: 37.5 per week Location: Greenwich – Office located in Charlton Closing date: 21/01/2024 Interview date: 02/02/2024 Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment. About us… Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career. About this role… Thames Reach’s Supported Housing is comprised of Accommodation, Housing First, Navigator and Move on services supporting people to make real and lasting change in their lives. People may present with complex mental health, offending histories, drug and alcohol needs. Navigator and Move On services: Provide holistic floating support to clients at varying stages of their homelessness journey, including: people rough sleeping histories or people in temporary accommodation. Helping them navigate and access systems and services with the ultimate aim to secure accommodation in the community and prevent future homelessness. We are looking for a Support Worker to join the Greenwich Navigators – Rough Sleeping Accommodation Programme (RSAP) team. Thames Reach welcomes applications from people with transferable skills. You will: - Carry out assessments with people who referred to the service to understand their eligibility and needs. - Build and maintain positive, trusting relationships with individuals that have a history of rough sleeping or insecure housing. - Support people to move into their own, independent accommodation, and work closely with landlords, tenancy officers and housing providers to help individuals to understand and sustain their tenancies. - Empower people to take an active role in developing their own personalised support plans, and motivating them to achieve their goals and aspirations. - Work alongside other agencies including the local authority, health services and housing providers. - Represent the team and needs of the clients at multi-agency meetings. To succeed as the Support Worker you will be: - An excellent problem solver who works well within a team and alongside other agencies. - Committed to developing your knowledge and skills. - Responsive and flexible to the needs of the team and the people you work with. - Have excellent interpersonal skills, to build trusting relationships with people who have a variety of support needs. - Good IT skills with the ability use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone. - Confidence in representing Thames Reach at external meetings and with outside agencies. We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: - Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). - Pension – we contribute 6.5% to your pension when you contribute 1.5%. - Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. - Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. - Life assurance – four times your annual salary. - Critical illness cover. - Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Gemma Rogers at [email protected] Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.