Location
Greenwich, South East London

Hours
37.5 hours per week

Salary
£33,472 per annum

About the Role
Join Thames Reach as a Support Worker within the Greenwich Navigators team, where your understanding, compassion, and commitment will be valued in supporting people affected by street homelessness. Thames Reach delivers projects and services aimed at ending homelessness in and around London by working directly with individuals on the streets and in hostels, preventing homelessness, and helping formerly homeless people rebuild their lives through access to work, training, and volunteering opportunities. Last year, we supported over 15,000 people and are recognised as one of the top 100 Best Workplaces in the UK.

As part of the Supported Housing services, including Accommodation, Housing First, Navigator, and Move On, you will provide holistic floating support to clients at various stages of their homelessness journey. This involves helping individuals navigate systems and access services to secure accommodation and prevent future homelessness. Clients may have complex needs including mental health issues, offending histories, and substance misuse.

Your responsibilities will include carrying out assessments to understand client eligibility and needs, fostering a person-centred approach to support goal setting, assisting clients in accessing specialist services and independent accommodation, collaborating with external agencies such as local authorities and health services, representing Thames Reach externally, and maintaining accurate and timely records of your work.

Experience
Confidence working in community settings and building trusting relationships with people who have diverse support needs. Experience working with individuals affected by homelessness or complex needs is beneficial.

About you
- Organised and efficient problem solver who works well within a team and alongside other agencies
- Responsive and flexible to the needs of the team and clients, with the ability to manage your own caseload
- Committed to developing your knowledge and skills
- Confident representing Thames Reach at external meetings and with outside agencies
- Good IT skills including use of Outlook, online recording systems, Excel, Word, tablets, and smartphones

Qualifications
No specific qualifications are required, but a commitment to ongoing professional development is essential.

Additional Information
Thames Reach is committed to diversity and inclusion, welcoming applicants from all backgrounds. Pre-employment screening including DBS checks will be conducted. Having a criminal record will not automatically exclude applicants but further details may be requested.