Location
City of London

Hours
37.5 hours per week

Salary
£32,434 per annum

About the Role
Join Thames Reach as a Support Worker at Snow Hill Court on a fixed term contract until 31/03/2026. Thames Reach runs projects and services aimed at ending homelessness in and around London, working directly with people on the streets and in hostels, preventing homelessness, and supporting people to rebuild their lives through work, training, and volunteering opportunities. As a Support Worker, you will be part of a fast-paced Assessment Centre service where clients are referred from the street and rapidly moved on to appropriate longer-term accommodation. The service operates 24 hours to ensure quick turnaround and provides wrap-around support through liaison with external partners including physical health, mental health, substance use, and housing services. Your role will involve conducting rapid risk and accommodation assessments, liaising with external agencies and councils, increasing move-on rates, ensuring a safe and supportive environment, and fostering a culture of high performance and continual improvement within the team.

Experience
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – your understanding, compassion, and commitment will be valued.

About you
- Organised and efficient in your work
- Excellent communication and problem-solving skills
- Confident in supporting clients and engaging with a range of partners
- Competent in using computers and various software packages
- Committed to developing your knowledge and skills

Qualifications
There are no specific qualifications required for this role, but a commitment to safeguarding and willingness to undergo pre-employment screening including Disclosure and Barring Service checks is essential. Having a criminal record will not automatically exclude you from applying.