Role: Support Worker - South East Regional Outreach Team Salary: £30,859 per annum Hours: 37.5 per week Location: South-East London across four London Boroughs - Bexley, Bromley, Greenwich and Lewisham. Closing date: 04/04/2024 Interview date: 12/04/2024 Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment. About us… Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career. About this role… Thames Reach’s Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues. We are looking for a Support Worker to join the (South East Regional Outreach Team) The team works across four London Boroughs - Bexley, Bromley, Greenwich and Lewisham. You will: - Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough - Work alongside more senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with - Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation - Maintain and support relationships with partner agencies - Accurately record all work completed within given timeframes To succeed as a Support Worker, you will need to have: - A strong commitment to providing a high standard of service - A good understanding of working with rough sleepers or vulnerable adults and supporting them to access services - Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to complete tasks promptly and efficiently - Good communication skills and confidence in public speaking when representing Thames Reach externally - The ability to work well within a team - A mature and thoughtful approach to equal opportunities and diversity in service provision We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: - Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). - Pension – we contribute 6.5% to your pension when you contribute 1.5%. - Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. - Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. - Life assurance – four times your annual salary and critical illness cover. - Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Fernando Suarez Veronelli at [email protected]