Location
Remote with occasional travel to London (approximately once per month) for team meetings.

Hours
35 hours per week

Salary
£55,000 to £60,000 depending on experience

Contract
Permanent

About the Role
United Response is seeking an experienced Technology Delivery Lead to support our Business Applications Department. The Technology Delivery Lead is responsible for defining and scoping the end-to-end delivery of customer and business-focused technology solutions into the organisation. You will work with the Technology, Change, and Data teams and the wider business to elicit and deliver meaningful, beneficial change at pace supported by high-quality technology. The role holder captures and prioritises requirements and benefits, ensuring the experience of the people we support and colleagues are a key focus. On a day-to-day basis, you will work closely with operational teams to elicit and refine ideas and requirements, liaising with technical teams and third-party partners to design solutions and working with stakeholders to progress changes through ideation, definition, build, testing, implementation, and review.

Experience
Strong track record of working in a fast-paced technology change team to deliver high-quality results.
Experience of developing and implementing continuous improvement with an agile approach.
Experience of coaching, developing and inspiring colleagues to use technology to its full potential.
Technical experience working in either a development or delivery environment in a hands-on role.
Technical experience in application management, preferably with scripting, low code development and data.
Experience of working across a complex organisation and managing conflicting priorities.

About you
Positive and enthusiastic, with a ‘can do’ attitude.
Ability to communicate effectively in both verbal and written communication.
Ability to develop and maintain strong internal and external relationships, with a commitment to developing a culture of openness and partnership.
Excellent organisational skills and ability to maintain documentation and track work in defined processes and tools.
Ability to anticipate issues and respond to unforeseen changes.
Self-motivated and able to work with autonomy.

Qualifications
Applicants must have the legal right to work in the UK and currently reside within the United Kingdom.