Location
Hounslow

Hours
Full Time - 36 hours per week

Salary
£41,133 - £43,680 per annum

About the Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.

This role is central to the Council’s response to homelessness, focusing on reducing the use of temporary accommodation and achieving upstream prevention outcomes. You will fulfil the statutory homelessness assessment and decision-making function, with particular focus on those in emergency and temporary accommodation. You will proactively prevent and resolve crises across housing, health and social care agendas, utilising support services, discretionary funds and assistance, ensuring accommodation is affordable.

You will complete detailed holistic assessments of housing and support needs, devise and progress personalised housing plans, and provide interventions, support and referrals to minimise the time spent in temporary accommodation.

About Us at Hounslow
We are an outstanding council serving one of London’s most diverse boroughs with visionary leadership, a dynamic Cabinet and a can-do culture. Our people are deeply committed to providing excellent services to our residents and making lives better. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

Our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. Equality, diversity and inclusion are at the heart of all we do. We serve a diverse community and have a diverse workforce. We are committed to being an inclusive employer, creating representation across our workforce and leadership, supporting thriving employee network groups and providing learning and development programmes that eliminate inequality, inequity, injustice and bias. As a Disability Confident Employer, we make reasonable adjustments to accommodate candidates.

Our Benefits
If you join us, you’ll have access to a range of employee benefits designed to support your wellbeing and career development.

Experience
- Extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017.
- Experience working with vulnerable people and within multi-disciplinary housing teams.
- Experience handling complex needs and diverse client groups.
- Expert knowledge of homelessness and associated legislation.
- Experience of multi-disciplinary working involving complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits.

About You
- Excellent communication skills to engage effectively with a broad range of people, influence, negotiate and persuade.
- Ability to quickly build trusting relationships with complex individuals and develop a comprehensive understanding of issues faced by vulnerable people.
- Acts with integrity, takes personal responsibility and handles stress effectively while maintaining motivation and enthusiasm.
- Works independently, proactively and flexibly, demonstrating excellent analytical and problem-solving skills.
- High performing individual who works collaboratively, adapts to changing needs, achieves targets and service objectives.
- Ability to travel independently around the Borough to carry out home visits and meet other professionals in community settings.

Qualifications
- Standard DBS check is required for the role.