Location
London

Hours
Occasional late shifts and weekends on a rota basis (8am-8pm Monday-Sunday). Preference for candidates available to work evenings and weekends only will also be considered.

Salary
£27,722.65 per annum (Inclusive of Inner London Weighting) with opportunity for yearly increments subject to appraisal.

About the Role
Phoenix Futures is seeking a passionate and solution-focused Through The Gate Worker based at HMP Pentonville. In this role, you will provide harm reduction support to individuals with substance use issues, assisting their recovery through relapse prevention and care planning. You will act as an advocate for service users by signposting and referring them to appropriate agencies to support holistic recovery. Responsibilities include preparing service users for release and providing ongoing support within the community.

You will have knowledge of recovery and care planning, and the ability to build and maintain effective relationships with both internal teams and external agencies. This role requires a dynamic, forward-thinking individual who is self-motivated and able to work independently as well as part of a team.

Your Rewards
At Phoenix Futures, we value our staff and offer a comprehensive benefits package including 25 days’ annual leave (increasing by 1 day per year up to 30 days), dependants leave, occupational sick pay, season ticket loan, pension scheme, life assurance, discounts platform, cycle scheme, continuous training and career development opportunities, and access to a 24/7 Employee Assistance Programme with telephone and online support.

About Phoenix Futures
With over 50 years’ experience, Phoenix Futures is a leading provider of pioneering substance use services. We are committed to innovation, high standards, and collaborative working to deliver effective treatment and recovery support. Our values emphasize passion for recovery, respect for our history, and a commitment to inclusivity and equity. We work with local authorities, charities, and service providers nationwide to create programmes that improve lives and promote health and emotional wellbeing. We welcome applications from people of all backgrounds and encourage those with lived experience to apply, ensuring our services truly reflect the needs of those we support.

Experience
Experience working with vulnerable adults presenting with substance use, alcohol, and associated issues is highly desirable.

About you
- Self-motivated and able to work on your own initiative as well as part of a team
- Strong communication and organisational skills
- Dynamic and forward-thinking approach to work

Qualifications
Not explicitly stated, but relevant experience and a commitment to supporting recovery are essential.