HM Revenue & Customs (HMRC) is one of the largest Government Departments and one of the country’s biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect more than £500 billion a year in revenue from over 50 million customers across the UK.?We are an effective, efficient and impartial tax and payments authority with a vital purpose: To collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.?We have embarked on a major transformational Programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer focused. About Customer Compliance Group (CCG), MSB & Indirect Tax Avoidance and Partial Exemption (iTAPE):?HMRC’s Customer Compliance Group (CCG) is larger than most government department with c.25,000 colleagues in locations across the UK. It is at the heart of our transformation and is responsible for delivering the department’s high-profile and reputation-critical compliance activities. CCG has unparalleled scale, breadth and impact within HMRC and is also involved in critical cross-Government initiatives and priorities.Tax evasion and avoidance, fraud and organised crime are among HMRC’s most high-profile issues. They require both internal and external engagement along with proactive management of the with their operations and policies. CCG is also responsible for HMRC-wide and cross-Government initiatives, requiring co-operation, influence and engagement beyond the department. Mid-sized Business (MSB) delivers HMRC’s compliance work for businesses with an annual UK turnover of £10M to £200M and/or with 20+ employees. There are approximately 170,000 Mid-sized businesses in the UK. We work with our customer base to improve compliance, tackle avoidance and evasion, whilst offering support to growing businesses. Through tailored customer engagement and risk-driven compliance, we address complex tax issues using tax specialist teams. We use data and customer insight to target support to rapidly growing businesses. Indirect Tax Avoidance and Partial Exemption (iTAPE) is a national unit headed by an Assistant Director, with 4 geographical business units each headed by a Regional Lead. See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert. Our teams provide consultancy, project leadership and technical advice on indirect tax avoidance, project-managed complex issues, and partial exemption casework across all HMRC business streams. The work consists of single cases and projects, and teams work across geographical boundaries. iTAPE also leads for HMRC on Indirect Tax Avoidance, working closely with Counter-Avoidance directorate.The PE community seeks to work across boundaries to best allocate resource to risk. We are looking for 2 Partial Exemption Sector Leads (PESLs) in iTAPE Successful candidates are likely to specialise in one or more of the 9 PE Sectors where they will be expected to co-lead HMRC response to the PE and business/ non-business (BNB). risks in the sector. However, the role is likely to also involve leading on other cross sector and directorate PE projects.?Successful candidates are expected to collaborate with indirect Tax Directorate, and provide guidance and direction to staff in Large Business, Mid-sized Business including iTAPE, Public Bodies and other stakeholders to reduce the VAT Gap attributable to errors and misuse of the PE regime and associated issues including business/non-business (BNB).?The successful candidate will also be encouraged to develop their VAT knowledge and leadership/management skills through appropriate learning programmes.?With clear leadership you will engage with a wide range of colleagues at all grades, using your strong communication skills to establish facts and gather evidence and conduct compliance interventions. Along with a deep understanding of the tax affairs of your customer base and utilising your tax professional knowledge to identify risks, you will promote good compliance, and both prevent and respond to non-compliance. Please Note:?The role may involve an element of travelling with a possibility of the occasional overnight stay away from home.?