Location
London

Hours
Full Time

Salary
£31,821 per annum

About the Role
Do you have experience working with and engaging young people? We are looking for a Welfare and Engagement Advisor at Lewisham College. This role requires someone who understands the challenges and risks faced by young people in an urban context such as London and who can work effectively in a busy college Student Services environment with multiple priorities.

Welfare and Engagement Advisors play a leading role in supporting the personal development of students by promoting awareness of their role in modern society and providing appropriate personal support to remove barriers to achievement and maximise potential. The role aims to develop excellent attitudes to learning, helping students become self-confident and resilient, and to realise their potential for success. You will work closely with the Learner Experience and Curriculum teams to maximise student engagement and success.

The successful candidate will support students with applying for financial assistance such as bursaries, travel, and childcare; liaise with curriculum teams to provide pastoral and welfare support to an allocated caseload of students; act as part of the safeguarding team by identifying students at risk; support student progression within and from the College; contribute to planning and delivering enrichment activities and workshops to develop students’ understanding of citizenship, British Values, physical and mental health, and personal, behavioural and social skills; encourage student participation in wider College life including enrichment and social action; and ensure all activities are accurately tracked on the system in a timely manner.

Safeguarding
NCG is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS) check with a check of the children's barred list, where applicable.

Why work with us?
At NCG, we are more than a group of colleges – we are a community of educators and professionals working together to make a difference. We are proud to be rated 'Good' by Ofsted, reflecting our commitment to high-quality teaching, learner support, and continuous improvement. We invest in our people, facilities, and communities, offering a supportive and inclusive environment where you can thrive.

Experience
Experience working with and engaging young people, particularly in an urban environment, is essential. Experience in a busy student services or educational setting is highly desirable.

About you
You will have a positive attitude, excellent interpersonal skills, and the ability to manage multiple priorities in a busy environment. You should be empathetic, resilient, and committed to supporting young people to overcome barriers and succeed. A strong understanding of safeguarding and pastoral care is important.

Qualifications
Relevant qualifications in youth work, social care, education, or a related field are desirable but not mandatory. A commitment to ongoing professional development and safeguarding training is required.

Employee Benefits
- Generous Annual Leave
- Flexible Working
- Student Discount
- Government Pension Schemes
- Cycle to Work Scheme
- Employee Assistance Programme

NCG Values
Our values guide how we work and make decisions:
- Being both inclusive and diverse
- Trusting and respecting our communities
- Taking ownership whilst working collaboratively
- Inspiring excellence and curiosity