Are you looking for a position in the City of London? Are you looking for an hourly wage of above £16:00ph? Are you looking for flexibility in your working week working a 4 on 4 off shift pattern? Do you have 1 to 2 years' of comparable experience in either high end hotels, members clubs, airlines, corporate workplaces, or tourism and hospitality? Do you have exceptional verbal, written, and personal communication skills with core competencies around delivering service excellence? Do you hold an SIA Front line licence? If so do not hesitate in applying for the below job working with one of our Blue Collar clients. Person Specification Must hold a valid SIA frontline e SIA licence Immaculate grooming, personal presentation and sense of style Flexible, agile, and adaptable Comfortable with wearable and mobile tech (radios, headsets, tablets) Must be able to identify and resolve issues, and to meet and exceed the expectations of our client Must be highly proficient in Outlook, Word, Teams, and Chrome Competent using visitor and space management tools, such as Condeco, ProxyClick, etc Essential to be able to process large volume of queries across multiple platforms Job Overview The ultimate goal of the Workplace Host is to conduct oneself in a welcoming, professional and engaging manner and deliver a concierge style service that exceeds expectations and creates a memorable 5* experience for all building users (visitors and colleagues). To be an attentive and contributing member of the Workplace team, ready to step in and assist any area at any time. To pre-empt the needs of visitors and building users, and proactively engage with them to greet them, bid them farewell and/or provide assistance To be highly visible, always available and the “go to” person for queries To be immaculately groomed, approachable, and helpful To deliver a 5* hotel concierge style experience To protect the customer's property, people, and assets Main Duties Experience: Operate under a “How Can I Help” mindset Deliver an experience that is professional, friendly and attentive To anticipate the needs of visitors and colleagues To proactively look out for building issues, ensuing a swift resolution Proactively manage queues, striving to make the arrival or departure process as efficient as possible Be the face of the facilities team by providing tangible service that is visible and easily accessible Greet and acknowledge all visitors and colleagues in the lobby areas as they arrive/depart/pass by, ensuring they receive exceptional service Conduct oneself in a professional manner at all times, adhering to established standards of conduct, department procedures and policies Security: Respond to and coordinate First Aid or Security incidents Comply with legal obligations and safety requirements of the role To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the and in accordance with UK Law and Guidance bodies Fully and satisfactorily complete all of the security focused tasks and duties on site as defined within the published Assignment Instructions (AI's) Assist the management of: lockers, bike registrations, etc Generate reports and send to the relevant people, eg first aid/wardens, waste etc Carry out daily/nightly audits of the visitor and contractor passes and reporting any not returned Focus on out of line safety and security items To immediately report any systems malfunctions Host contractors on site

Flexible schedule