Location
Orpington (with opportunities also at Hook office)

Hours
Full Time

Salary
Competitive compensation based on experience and level

About the Role
THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. LIVE·TEAM specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities worldwide.

This role is an opportunity to join the Client Services team supporting permanent and fixed term contract opportunities. We are open to connect with talent across multiple levels, from Account Executive through to Account Director, based primarily in Orpington and Hook.

Depending on your level, you might be:
- Account Executive (0–2 years experience): Supporting programs with logistics, documentation and hands-on coordination. Eager to learn, quick on your feet and a team player.
- Account Manager / Senior Account Manager (3–6 years experience): Day-to-day client lead managing timelines, scopes and production alignment. Able to think ahead and pivot quickly.
- Account Director (6+ years experience): Leading accounts and client relationships strategically. Guiding teams, owning budgets, solving problems fast and shaping client visions into winning experiences. Comfortable both in boardrooms and on-site.

Key responsibilities include serving as the main client point of contact, leading timelines, budgets, scopes and staffing plans, working closely with internal creative, production and operations teams, managing onsite execution and post-event wrap, and contributing to organic growth and upselling within accounts.

This is a fast-moving, supportive team passionate about delivering world-class work with some of the most exciting brands in the world.

Experience
0.5–10+ years of client-facing experience in an agency environment. Strong understanding of production workflows and timelines. Ability to manage multiple projects, clients and stakeholders simultaneously. On-site experience required; domestic and/or international a plus.

About you
Solutions-oriented, highly organised and calm under pressure. Able to communicate effectively with both clients and production teams, acting as the connective tissue between the two. Detail-obsessed with a proactive approach. Passionate about live events, brand experiences and delivering excellence on the ground. Excellent verbal and written communication skills.

Qualifications
No specific qualifications required, but relevant experience and a passion for live events and client service are essential.