Location
London Office (hybrid working) or Vienna Office

Hours
Full Time

Salary
Base Salary Range: €55,000 – €75,000 gross per annum (for Vienna hires)
Variable Compensation (OTE): Target of €32,000 gross per annum, capped at €25,000 per quarter

About the Role
As a strategic commercial partner, the Account Manager is responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities. You will position Adverity as a critical enabler of strategic business outcomes—not just a platform provider—by deeply understanding customer objectives and consistently demonstrating measurable ROI. This role involves driving revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities such as AI analytics and Data Quality with customer pain points. You will proactively identify commercial opportunities, build compelling data-backed business cases, and consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.

You will own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment—while building deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning. Anticipating renewal risks early and neutralizing churn threats with value reinforcement and competitive differentiation will be key. Maintaining rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility is essential. You will also champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.

Why you’ll love it here:
- Flexible working hours and home-office
- Internal shares program (EDPP)
- Regular team events (also remote)
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+1 day paid off)

Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!

Experience
Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment. Strong sales instincts with demonstrated success in identifying, developing, and closing upsell and cross-sell opportunities. Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes. Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations. Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression. Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes. Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping. Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.

About you
Fluency in German (native or bilingual proficiency / C2 level) and English is required. Self-directed and outcome-obsessed, with a relentless focus on growth. Strong financial and strategic acumen—able to link data and product features to top-line impact.

Qualifications
No specific formal qualifications required; however, relevant experience in SaaS sales and account management is essential.