Location
London Office (hybrid working) or Vienna Office

Hours
Full Time

Salary
Base Salary Range: €55,000 – €75,000 gross per annum (Vienna hires only, final offer based on experience)
Variable Compensation (OTE): Target of €32,000 gross per annum, capped at €25,000 per quarter (Vienna hires only)

About the Role
As a strategic commercial partner, the Account Manager is responsible for securing and expanding a high-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities. You will position Adverity as a critical enabler of strategic business outcomes—not just a platform provider—by deeply understanding customer objectives and consistently demonstrating measurable ROI.

Your key responsibilities include driving revenue growth through strategic upsells and cross-sells, aligning Adverity’s evolving capabilities such as AI analytics and Data Quality with customer pain points. You will proactively identify commercial opportunities within your portfolio, build and deliver compelling data-backed business cases, and consistently exceed Net Revenue Retention (NRR) targets.

You will own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment—while building deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning. Anticipating renewal risks early and neutralizing churn threats with value reinforcement and competitive differentiation will be critical.

Maintaining rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility is essential. You will also champion the customer’s voice across internal teams to ensure the roadmap and services fuel commercial expansion and retention.

Why you’ll love it here:
- Flexible working hours and home-office
- Internal shares program (EDPP)
- Regular team events (also remote)
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+1 day paid off)

Experience
- Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech/MarTech environment
- Strong sales instincts with demonstrated success in identifying, developing, and closing upsell and cross-sell opportunities
- Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes
- Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations
- Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression
- Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes
- Strong financial and strategic acumen, able to link data and product features to top-line impact
- Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping
- Effective use of AI tools and modern productivity technology to streamline operations and focus on revenue-driving activities

About you
- Self-directed and outcome-obsessed, with a relentless focus on growth
- Fluency in German (native or bilingual proficiency / C2 level) and English is required

Qualifications
- No specific formal qualifications required, but relevant experience in SaaS sales and account management is essential