Location
London

Hours
Full Time

Salary
Competitive salary

About the Role
Dext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Our platform empowers accountants, bookkeepers, and businesses to simplify accounting processes and make smarter, more timely financial decisions. In 2024, Dext joined the IRIS Software Group, further strengthening our ability to deliver end-to-end accountancy solutions. We have achieved 99.5% data accuracy, saved over 35 million hours of manual data entry, and are trusted by 12,000 firms and 700,000 businesses globally. With integrations across all major accounting software and over 11,500 financial sources, we are proud to be at the forefront of innovation in the accounting space.

We are now looking for an analytical and collaborative Accounts Receivable Specialist to manage and collect customer payments to ensure the company receives accurate and timely payments. You will handle invoicing, payment tracking, and resolving billing issues, while keeping customer records and cash receipts up to date.

As an Accounts Receivable Specialist, you will play a key role in supporting efficient cash collection across France and the UK, ensuring customer payments are collected on time and billing issues are resolved quickly and accurately. Your responsibilities will include:
- Contacting customers to follow up on outstanding invoices and overdue payments
- Collecting payments via customer bank accounts using our payment provider
- Allocating customer payments to the correct accounts in NetSuite
- Calculating and posting monthly bad debt provisions
- Raising manual invoices and credit notes where required
- Processing referral refunds
- Managing and resolving accounts receivable support tickets (via Slack)

Experience
Previous experience in an Accounts Receivable role
Good understanding of the cash collection and billing process
Experience working with accounting systems (NetSuite experience is a plus)

About you
Highly organised, with the ability to manage multiple tasks and meet deadlines
Strong interpersonal and communication skills, comfortable engaging with both internal teams and external customers
A collaborative team player who supports colleagues and contributes positively to the team
A fast learner who can adapt quickly in a growing, fast-paced environment

Qualifications
No specific qualifications required, but relevant experience and skills as outlined above are essential