Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
This position is part of the AWS Specialist and Partner Organization (ASP), where Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. The Business Development Specialist, AI Acceleration - Amazon Connect is responsible for driving the adoption of Amazon Connect's generative and agentic AI capabilities across global markets. You will lead the development and execution of AI-focused go-to-market strategies and orchestrate cross-functional alignment between AWS field teams and internal stakeholders to accelerate customer adoption and revenue growth.

Key responsibilities include developing data-driven GTM strategies that identify customer segments, market opportunities, and AI adoption pathways specific to Amazon Connect's AI capabilities; creating and executing scalable AI-focused GTM campaigns with measurable goals, timelines, and success metrics; driving alignment across sales executives, product teams, and marketing to ensure coordinated execution of Connect's AI strategy globally; building strategic relationships with C-suite executives and business leaders to position Amazon Connect's AI capabilities as transformational solutions for enterprise customer experience modernization; analyzing market dynamics and competitive positioning to inform strategic recommendations and multi-year planning; and leading cross-functional initiatives to improve GTM capabilities, operational excellence, and business rhythms including field enablement, pipeline development, and adoption acceleration programs.

A typical day involves analyzing adoption data and market trends to identify growth opportunities, collaborating with internal stakeholders to align on campaigns and messaging, and engaging directly with enterprise customers to understand their transformation needs and position Connect's AI capabilities as the solution.

Experience
- Experience in a professional field or military background
- Proven ability to develop strategies influencing leadership decisions at the organizational level
- Experience managing cross-functional programs, building processes, and coordinating release schedules
- Experience working with Core Cloud Technology Services such as Compute, Edge, Hybrid, Security, and/or Networking
- Background in Go-To-Market, Business Development, Sales, or Consulting

About you
- Strong analytical skills with the ability to interpret data and make business recommendations
- Excellent collaboration and communication skills to work effectively with diverse stakeholders
- Strategic thinker with a customer-centric mindset and ability to build relationships with senior executives

Qualifications
- MBA preferred but not required