Location
Uxbridge

Hours
Full Time - hours to be discussed

Salary
Competitive salary based on experience

About the Role
The Nippon Express (NX) Group is one of the world's leading global logistics and supply chain organisations, headquartered in Tokyo, Japan. Our extensive portfolio includes multimodal transport solutions such as air, ocean, road, and rail freight, alongside specialised cargo handling and end-to-end warehousing operations. With over 76,000 professionals across 57 countries, we are defined by our vast international reach and commitment to the slogan: 'We Find the Way.' As one of the world’s top global freight forwarders, we leverage advanced technology and deep expertise to create sustainable, innovative supply chain solutions that move the world forward.

Join the Air Team at Nippon Express UK as an Air Import Coordinator and take full ownership of the shipment lifecycle. This role requires balancing shipment coordination, transport documentation, and financial accuracy to ensure seamless arrivals. You will be the primary point of contact for customers, building long-term partnerships through proactive communication and dedication to exceptional service. This is a high-impact role for a professional who thrives in a fast-paced environment and understands that precision is key to customer satisfaction.

Experience
Proven experience in freight forwarding with a strong understanding of air import operations and documentation.

About you
- Comfortable using freight management systems and standard industry software to manage shipment data.
- Able to work independently and collaboratively in a fast-paced environment, managing multiple priorities effectively.
- Exceptional attention to detail combined with a proactive, solution-oriented mindset.
- Commitment to service with flexibility to work occasional paid overtime to meet business needs and client deadlines.

Qualifications
Relevant industry experience is essential; formal qualifications are advantageous but not mandatory.