Location
London

Hours
Full Time

Salary
£70,000 per annum

About the Role
We are looking for an Analytics Manager to join the National Theatre Data and Insights Team. As a key member of this central team, you will be responsible for producing actionable insights that fully harness our data's potential, empowering customer-centric and data-driven business decisions. This role offers the opportunity to be at the forefront of data innovation, applying statistical analysis to contribute to our mission of delivering world-class theatre experiences. You will drive business impact within a relatively new data team that is centrally positioned in the organisation and collaborates with all departments.

The successful candidate will lead the development of insight-led presentations that combine robust analysis with compelling storytelling, using clear logical narrative flow to drive actionable recommendations. You will also manage and develop analytical talent, improving capability, performance, and quality of output.

Working with us will give you access to complimentary staff tickets for shows and guided tours (subject to availability and policy), 25 days annual leave increasing up to 32 with length of service (plus bank holidays), development programmes via e-learning and specialist in-person training, interest-free season ticket loan and cycle scheme partnership, enhanced sick pay, family friendly policies including family leave and support leave, pension schemes, sabbatical options, on-site staff canteen and social facilities, occupational health support, in-house mental health and wellbeing advisors, wellbeing programmes, exclusive staff talks, discounted access to National Theatre at Home, volunteer leave, and discounts in NT venues and local businesses.

Please note the closing date for applications is Wednesday 12th August 2026 at 12 noon. Early applications are encouraged as the vacancy may close early if sufficient applications are received. We are committed to Equity, Diversity and Inclusion and welcome applications from underrepresented groups. We guarantee to interview disabled applicants who meet minimum requirements.

Experience
- Extensive experience in analytics, statistical techniques, predictive modelling, and insight generation with a proven track record of delivering measurable business impact.
- Strong proficiency in SQL and Python.
- Experience using data visualisation tools such as Power BI.
- Experience line managing analysts and/or developing analytical talent, with the ability to improve capability, performance, and quality of output.
- Excellent communication and stakeholder management skills, with experience presenting insights and influencing decisions at senior level.

About you
Analytical and innovative thinker with the ability to translate complex data into clear, actionable insights. Strong storyteller who can combine robust analysis with compelling narratives to influence business decisions. Collaborative team player comfortable working across departments in a dynamic environment. Committed to fostering an inclusive and supportive workplace culture.

Qualifications
Relevant qualifications or equivalent experience in data analytics, statistics, or a related field are desirable but not explicitly stated. A strong technical skillset and proven experience are essential.