Location
West London and East Berkshire (Hybrid role with two days per week in the Wembley office)

Hours
Full Time, Permanent

Salary
£38,000 - £42,000 depending on experience

About the Role
We are seeking an Anti Social Behaviour Officer to join our Housing Team and contribute to developing a safe and inclusive community for our customers. In this busy role, you will work alongside housing management colleagues to tackle all forms of hate crime, nuisance, and anti-social behaviour. You will manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. This role offers the opportunity to make a significant difference to people's lives within an experienced, supportive, and collaborative team. You will also be expected to travel within your area to support customers. A basic DBS check will be completed if successful.

Benefits
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of a flexible benefits package
3 additional Wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/adoption pay
Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts including Gym Memberships and access to a 24/7 virtual GP service

Experience
Previous experience in anti-social behaviour related housing management services or transferable skills from a similar customer-facing role.
Experience dealing with challenging behaviour and resolving conflict.
Knowledge of safeguarding, mental health, and court processes.

About you
Self-motivated and highly organised.
Strong IT skills including MS Office.
Ability to establish, develop, and maintain effective working relationships with colleagues, contractors, and partnering agencies.
Open to new ideas and change as this is a new role.

Qualifications
No specific qualifications are stated; however, relevant experience and skills are essential.