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Asset Management Client Skills Training & Technology Training Associate

JPMorganChase
Office & Professional
Office & Professional
Negotiable
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Description

Location
London

Hours
Full Time

About the Role
As the Asset Management Client Skills Training and Technology Training Associate, you will be responsible for developing, designing, and delivering a suite of training programs, including those focused on our proprietary technology platforms. You will contribute to the prioritization and execution of strategic business initiatives and play a key role in upskilling professionals to best serve our clients and maximize the value of our technology solutions. The team covers nearly all areas of Asset Management, with a focus on Client Advisors, Investment Specialists, Client Service teams, and technology adoption.

Your responsibilities will include managing project plans and timelines, coordinating logistics, and measuring the success of training initiatives to drive the implementation of our Asset Management Training Strategy. You will design and deliver training programs on proprietary technology platforms, ensuring employees are confident and proficient in using these tools. Supporting strategic initiatives and key priorities by providing insights for continuous improvement will be essential.

You will participate in collaborative initiatives with regional and global team members and managers, seeking ways to continually simplify, improve, and add value to existing business practices. Effective communication with key business partners regionally and globally to understand initiatives and drive next steps is critical, always aiming to build scalable, consistent processes. Collaboration with business stakeholders and subject matter experts to design engaging training content, assessments, and workshops will ensure content builds on foundational programs and bridges to advanced learning. Additionally, you will coordinate agendas, presentations, and follow-ups for internal forums such as management meetings.

Requirements

Experience
- Experience delivering technology training or onboarding for proprietary platforms, ideally in a financial services or technology-driven environment.
- Strong project management skills with attention to detail and the ability to execute multiple projects simultaneously.
- High-level proficiency in MS Office products (PowerPoint, Excel, Word); experience with video and virtual meeting technology.
- Ability to translate complex technical concepts into clear, accessible training materials for diverse audiences.
- Comfort with hands-on demonstrations, troubleshooting, and supporting users in real time.
- Preferred: experience with Tableau and Large Language Models (LLMs).

About you
- Passion for innovation, productivity, process improvement, and helping others grow.
- Strong work ethic; self-starter with a creative, can-do attitude.
- Excellent interpersonal and communication skills, coupled with strong quantitative and analytical problem-solving abilities.
- Ability to synthesize information and formulate clear, compelling presentations for Senior Management.

Qualifications
No specific qualifications required beyond relevant experience and skills; a commitment to continuous learning and development is essential.

Expiry date: 12/08/2026
Asset Management Client Skills Training & Technology Training Associate
Company:
JPMorganChase
Job Type:
Full-time
Location:
London