Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
J.P. Morgan Private Bank is a global wealth management leader delivering the highest quality advice, service, capabilities, and products to Ultra High Net Worth (UHNW) individuals and families worldwide. We provide highly customized and comprehensive solutions by leveraging the firm's commercial and investment banking capabilities. The International Private Bank Digital & Data Transformation team is seeking a self-motivated Digital Product Manager with clear strategic vision and a strong commitment to driving client engagement.

As a Digital Product Manager, you will lead key initiatives primarily focused on client notifications and chat & collaboration platforms, working with a global team to strategize and implement solutions across EMEA and Asia. You will be responsible for developing effective solutions that are valuable, viable, usable, and feasible, collaborating closely with senior management, control partners, fellow product/project managers, designers, technologists, client advisors, marketing, client service specialists, legal, and risk teams.

Your role includes designing product strategy and roadmap, defining MVP and product phases, and driving products to market through a customer-centric approach and innovation. You will provide clear vision and scope documentation, including use cases, workflows, wireframes, and product requirements to facilitate UX design and development. Partnering closely with global stakeholders, you will execute the roadmap and manage product initiatives while meeting deadlines and budget constraints.

You will integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to prioritize product initiatives. Effective communication will be key as you set and manage expectations, drive planning, execution, and go-to-market strategies for new releases, and present executive product updates including production metrics, feature delivery planning, and financial forecasting.

Collaboration with business management will ensure alignment of product strategies with overall business objectives and seamless integration of digital solutions. You will engage with business leaders to gather insights and feedback, facilitate regular meetings and workshops with stakeholders, and act as a liaison between the digital transformation team and business management to ensure clear communication and alignment on priorities and deliverables.

J.P. Morgan is committed to building trusted, long-term partnerships and values diversity and inclusion. We are an equal opportunity employer and provide reasonable accommodations for applicants and employees as required.

Experience
- Proven track record in digital product management with relevant experience
- Background in digital platform infrastructure and modernization efforts
- Strong knowledge of digital client trends, especially in Wealth Management
- Ability to manage tight delivery timelines and execute under pressure
- Experience partnering with cross-functional teams at all levels in an agile environment

About you
- Demonstrates exemplary ownership and holds yourself to high standards
- Strong problem solver and effective communicator with a partnership mindset
- Passionate about digital innovation and client-centric solutions
- Self-motivated with a strong work ethic and adaptability to meet tight deadlines
- Ability to prioritize projects considering business needs, client demands, competitive trends, and resource availability

Qualifications
- Bachelor’s degree in any discipline relevant to digital product management or equivalent experience
- Ability to define and execute product roadmaps and business models
- Strong commitment to professional responsibilities and teamwork