Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
The International Private Bank Digital & Data Transformation (DDT) team at JPMorgan Chase is seeking a self-motivated and experienced Product Owner to support our Digital Client Platform and operational processes. This role requires a clear strategic vision and strong commitment to platform transformation and modernization. You will be responsible for developing effective solutions that are valuable, viable, usable, and feasible, collaborating closely with senior management, control partners, Client Service Teams, product/project managers, Designers, and Technologists. As a key leader, you will drive strategic digital change to accelerate business growth and achieve global efficiency goals.

Key responsibilities include:
- Developing and leading key digital initiatives to reimagine the client experience, deepen client engagement, and drive operational efficiency
- Working with a global team across EMEA, Asia, and LATAM to strategize and implement solutions
- Defining scope, use cases, workflows, wireframes, product requirements, and other materials to facilitate UX design and development
- Collaborating with business stakeholders to create clear and concise business requirements in the form of user stories
- Partnering with distributed technology and operations teams to ensure project deliverables meet business requirements and remain on track
- Advocating for data insights and analytics to guide strategic priorities and decision making
- Executing the product roadmap and driving initiatives while meeting deadlines and budget constraints
- Integrating customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to prioritize product initiatives
- Managing stakeholder expectations through effective communication
- Prioritizing the feature backlog with a pragmatic approach to benefits and tradeoffs
- Driving planning, execution, and Go To Market strategies for new releases
- Building and presenting executive product updates inclusive of production metrics, feature delivery planning, and financial forecasting

Experience
- 8 to 11 years of relevant product owner experience with a proven track record of delivery
- Experience in Financial Services; Wealth Management experience is advantageous
- Proven ability to manage complex projects with multiple deliverables through the entire lifecycle from design to implementation
- Experience working with Agile product teams and tools such as Scrum, Kanban, Jira, and Confluence

About you
- Exemplary ownership and high professional and personal standards
- Strong problem solver and effective communicator with a partnership mindset
- Interest in digital solutions and ability to define and execute product roadmaps and business models
- Ability to prioritize projects considering business needs, client demands, industry trends, resource availability, and internal trade-offs
- Skilled at partnering with cross-functional teams at all levels for effective agile execution
- Ability to manage tight delivery timelines and perform under pressure
- Self-motivated with a superior work ethic and adaptability, suitable for a dynamic, start-up style team environment

Qualifications
- Product Manager background in digital platform infrastructure and modernization preferred
- Strong knowledge of digital client trends, especially in the banking sector
- Thrives in a fast-paced, dynamic environment working across digital groups and time zones
- Advanced degree and technical background preferred