Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The Assistant Delivery Manager will be an instrumental in delivering the Trust’s most significant transformation and improvement programmes. You will support managers within the Trust's Centre for Innovation, Transformation, and Improvement (CITI) by leading components of the Centre's projects and programmes. This is an exciting opportunity to be working in and alongside our Clinical Groups and supporting teams across the organisation in delivering its vision for better, faster, fairer healthcare. The post holder will act as ambassador for CITI across the Trust and externally, collaborating closely with internal and external stakeholders. We are looking for a dynamic individual who is driven to fulfil CITI’s ambitions to be an exemplar internationally of a function that stimulates and delivers leading innovation, transformation, and improvement. The interview process will take the form of an assessment centre for which the candidates will be asked to carry out a number of exercises over a period of ~3 hours. Interviews are provisionally set for 3 June 2024. Main duties of the job • Direct support to front line services to deliver large scale and complex improvement and transformation programmes. • Attend key meetings and undertake follow up actions/projects as appropriate–monitoring delivery by others, challenging and securing agreement to take on actions, briefing others and reporting back to the leadership team. • Take responsibility for tasks on behalf of the delivery leadership team including working with the team to ensure prioritised work is delivered to meet the objectives of the Trust and CITI. • To support the delivery team in the design and delivery of key projects aligned to the organisation’s ‘grand challenges’ and coordinate clinical groups colleagues in order to enable activities. • To support teams to identify the optimal patient pathways, by working with services to identify and eliminate waste and maximise quality, efficiency and effectiveness. • To work collaboratively with service users, clinicians and managers to transform services including where change is introduced with the implementation of digital technology. • To support services through ‘hands on’ delivery on projects in Clinical Groups that help them meet operational and strategic goals • Ensure improvement and transformation activities are delivered in accordance with the Trust’s values. Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. Detailed job description and main responsibilities Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. Person specification Education / Qualifications Essential criteria Degree level education or equivalent knowledge or equivalent relevant training/experience Significant/ extensive management experience or equivalent relevant training/experience Degree level education or equivalent knowledge Desirable criteria Evidence of Masters degree Project Management qualification Experience Essential criteria Experience working with very senior individuals Experience of working in a large organisation Experience of working under pressure, with strict deadlines and dealing with a large range of complex issues with conflicting priorities Experience of working in an autonomous way, working to define objectives within given parameters Experience of providing improvement and programme management advice to a range of professionals and in various environments. Experience of building capability with a variety of stakeholders, including development and maintenance of training materials Experience of working with and influencing multiple stakeholders and securing their engagement in change Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo Experience of developing, monitoring and managing budgets Evidence of successful delivery of financial and quality benefits within agreed timescales Desirable criteria Experience of working in the NHS Experience of a wide range of Trust procedures and practices Experience of working across multiple organisations to secure change Experience of working in complex clinical environments Skills / Knowledge / Abilities Essential criteria Excellent organisation skills with the ability to deal with competing demands and high workloads Excellent communication skills both orally and written Ability to develop and maintain effective working relationships with colleagues of all levels of the organisation Ability to prioritise and make decisions, following clear procedures and using initiative to develop new working approaches Knowledge and understanding of Trust systems, processes and policies including HR, recruitment and finance Understanding confidentiality issues when handling client data, alongside the implications of the Data Protection Act Ability to discuss sensitive matters e.g. senior HR matters in a discrete and non-judgemental manner Ability to work within a team environment and display initiative when necessary Advanced analytical and judgement skills including understanding and application of complex statistical and numerical data Highly proficient in the use of Microsoft products including Word, Excel, Visio and PowerPoint. Advanced communication skills both written (complex report writing) and spoken, including expert facilitation skills Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience. Ability to present effectively to large groups including senior staff and external professional bodies Confidently facilitate meetings and workshops, generating enthusiasm, collaboration and support from participants Make clear rational decisions, exercising independent judgement in a professional and competent manner Ability to identify and manage risks Excellent communication skills Listens attentively and speaks clearly and confidently and able to give accurate account of complex matters Ability to handle patient data and information in a confidential and sensitive fashion Able to work with a great degree of flexibility, adaptability and initiative Ability to meet deadlines and complete tasks within competing deadlines Maintain a professional approach with a strong sense of quality and can lead by example Self aware, self motivated, proactive and a team player Interact with a variety of organisational levels, adapting style accordingly Ability to listen to, question and challenge ideas when appropriate Demonstrate a commitment to professional development of self and others Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Matilda Jessel Job title Delivery/Business Manager Email address [email protected]