Location
London, JLP W1 Oxford Street

Hours
32 Hours per week, Part-Time position

Salary
Competitive salary offered

About the Role
Join Charlotte Tilbury, a pioneering beauty brand founded by British makeup artist Charlotte Tilbury MBE in 2013. The brand revolutionised the global beauty industry by making makeup application accessible and easy for everyone, at any age. Today, Charlotte Tilbury continues to break records across countries, channels, and categories.

As a Beauty Expert, you will be the heart of the magic on our shop floor, embodying our mission to empower customers to be the most beautiful version of themselves. You will combine expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. Your role is to make the product accessible to everyone by adapting your style to meet each customer’s unique needs.

You will thrive in a fast-paced environment, consistently achieving and exceeding KPIs. You are motivated by success and strive to be the best version of yourself. Teamwork is central to your approach, and you build strong relationships with colleagues and management to foster a collaborative environment.

You will champion world-class artistry and deliver an impeccable customer experience as a proud Charlotte Tilbury brand ambassador. You adapt your approach to different customers and opportunities to drive outstanding results. You also maintain the company’s grooming standards, knowing what good looks like and confidently representing the brand.

Experience
Ideally, you will have experience as a Sales Advisor, preferably gained in a fast-paced environment such as beauty, retail, or FMCG. Experience in applying makeup and adapting your style to different customers is highly desirable.

About you
You are passionate about beauty and aspire to be part of a disruptive, growing brand. You love all things Charlotte Tilbury and are eager to share your knowledge and enthusiasm with customers. You work well under pressure, exceed expectations, and believe that “teamwork makes the dream work.” You follow grooming standards meticulously and adapt your style to suit customer needs.

Qualifications
Ideally, you hold an NVQ Level 3 in Beauty Therapy or equivalent qualification.