Location
Wembley, Civic Centre and other locations from time to time

Hours
Full Time (hours not specified)

Salary
£39,276 per annum

About the Role
An exciting opportunity to join Brent Council's Revenue and Debt Service within Brent Customer Access. Brent is a vibrant London borough known for its diversity and contrasts, spanning both inner and outer London. The council is undergoing a significant transformation to better serve the community, making this a great time to join us.

The successful post holder will be responsible for ensuring that all Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt, and Housing Benefit Overpayments are billed, collected, and recovered in accordance with prevailing legislation, case law, local policy, and procedures.

Billing activities cover all lines of debt and include identifying the correct liable parties and liability dates, assessing entitlement to discounts, exemptions, reductions, and refunds, maintaining accurate billing and invoicing records, and managing databases across all revenue and debt lines. The role requires someone who works effectively as part of a team and takes pride in their work.

This is a rewarding role offering an exciting opportunity for the right candidate to contribute to Brent Council’s goals and community service.

Experience
Some knowledge and understanding of Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt, and Housing Benefit Overpayments regulations is required.

About you
You should be energetic, well organised, positive, and passionate in your approach. The ability to work effectively as part of a team is essential. You must be able to prioritise and manage your workload to ensure team targets are achieved. Excellent verbal and written communication skills are necessary to engage with customers and liaise with other departments to maintain accurate records.

Qualifications
Not explicitly stated, but candidates are expected to demonstrate relevant skills and experience as outlined in the person specification. A supporting statement addressing these criteria is required as part of the application.