We are looking for an enthusiastic, positive, and motivated person to join our events team at Bourne Hall. You will need to deliver a first-class service to our customers and ensure the positive reputation of our venue. As part of a customer focused local authority venue you will ensure a positive experience for all hirers, users, tenants, and members of the public. You should have excellent interpersonal and communication skills ensuring that our venue is able to build and maintain customer loyalty, support our commercial viability and social responsibility as well as ensuring our positive reputation. As well as being customer facing the role also involves managing our online platforms to include developing and executing social media strategies, creating, and sharing engaging content, optimizing company pages, moderating user-generated content, analysing social data, and collaborating with other departments to manage reputation and coordinate actions. Flexibility and excellent people skills are essential to this role as is the ability to work in a team and be able to cope under pressure during busy periods. The role is Monday – Friday, with the occasional changes to this pattern for event days. This is an exciting opportunity to be part of a professional and committed team and we look forward to receiving your application. For further details please go to www.epsom-ewell.gov.uk/careers or contact Heather Cole on 02083939571 Closing date: 6th October 2024 Interviews: 15th and 18th October 2024 Diversity statement At Epsom & Ewell Borough Council, we are passionate about maintaining an inclusive workplace for all that reflects the communities we serve. We welcome applications from all sections of our community particularly from underrepresented backgrounds, including BAME, LGBTQ+ and those with hidden or visible disabilities. We are committed to ensuring all our staff – regardless of gender, age, religion, sexuality, ethnicity, or disability – can thrive and succeed whilst working with us.