Location
London

Hours
Full Time

Salary
£59,459 per annum

About the Role
At Notting Hill Genesis, we're committed to providing safe, high-quality homes where residents can thrive. As a Building Surveyor within our Disrepair Team, you'll play a pivotal role in protecting our residents, reducing disrepair claims, and ensuring our homes are maintained to the highest possible standard. You will take ownership of a varied caseload of disrepair matters, carrying out detailed property inspections, diagnosing building defects, preparing technical specifications, and managing complex repair projects from inception through to completion. Working closely with legal teams, contractors, operational colleagues, and residents, you will ensure that works are delivered safely, efficiently, and to the highest quality. Your proactive surveying and continuous improvement efforts will help minimise future disrepair. This is an excellent opportunity for an experienced surveyor who enjoys solving complex technical issues, delivering outstanding customer service, and making a tangible difference to residents' homes.

Key Responsibilities
Undertake detailed inspections of homes to investigate disrepair cases, identify building defects, and determine appropriate remedial solutions. Produce comprehensive technical reports, specifications, schedules of work, and cost estimates. Manage disrepair cases from initial inspection through to successful completion, ensuring residents remain informed throughout. Oversee contractors on site, ensuring repairs are completed safely, efficiently, and to the required quality standards. Carry out post-inspections and quality assurance checks to ensure completed works meet NHG's standards. Manage complex repair projects, balancing quality, cost, and timescales whilst delivering excellent customer outcomes. Ensure all works comply with relevant legislation, including Health & Safety, CDM Regulations, and statutory compliance requirements. Investigate technical issues and recommend long-term solutions that reduce recurring defects and future disrepair. Work collaboratively with Housing, Repairs, Asset Management, and Legal colleagues to achieve the best outcomes for residents. Monitor contractor performance, ensuring value for money, excellent workmanship, and continuous service improvement. Share technical knowledge and best practice across the wider Surveying team to improve organisational capability.

Benefits
Excellent annual leave allowance and flexible working opportunities (qualifying period may apply). Generous pension scheme. Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply). Employee assistance - free confidential advice and counselling services. Health cash plan. Staff discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and more. Interest free loans including season ticket, tenancy deposit, and training loans. Cycle to work scheme. Life Assurance at 4 times annual salary.

Experience
- Appropriate Building Surveying qualification or equivalent professional experience.
- Experience managing residential disrepair, responsive repairs, or major works within social housing or residential property.
- Strong knowledge of building construction, building pathology, and defect diagnosis.
- Experience producing detailed technical reports, specifications, and schedules of work.
- Experience managing contractors and delivering repair projects from inception to completion.
- Knowledge of contract administration, including JCT and/or NEC contracts.
- Understanding of relevant legislation including CDM Regulations, Health & Safety, and building compliance.
- Strong customer focus with excellent communication and stakeholder management skills.
- Ability to prioritise a varied workload and manage multiple cases simultaneously.
- Good IT skills, including Microsoft Office.

About you
We are looking for passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. You should enjoy solving complex technical issues and delivering outstanding customer service. The ability to work collaboratively across teams and manage multiple priorities effectively is essential. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

Qualifications
- Appropriate Building Surveying qualification or equivalent professional experience.
- Desirable qualifications include Membership of RICS or CIOB, Degree in Building Surveying or related discipline, DEA and/or Fire Risk Assessment qualification.
- Experience of expert witness reporting or supporting legal disrepair claims is advantageous.
- Experience working within the housing association sector is desirable.