Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Are you interested in a high-impact role with exposure to senior leaders? The EU Network Flow and Technologies (NFT) team is seeking a customer-focused Business Intelligence Engineer with strong analytical and technical skills to drive performance measurement, innovation, and execution in network operations and fulfillment center flow management. Collaborating closely with Amazon Fulfillment Center Operations, Transportation Services, and data teams, you will be responsible for developing analytics dashboards, deep-dive tools, and influencing product roadmaps using data, AWS services, and insights to optimize end-to-end network flows.

Key responsibilities include managing intake and coordinating requirements from business partners to handle increased data volume and demand for cost-efficient, scalable pipelines and technical solutions supporting network capacity management and flow optimization. You will prioritize initiatives, design and implement technical solutions with appropriate strategies and design principles to enable real-time network monitoring and decision-making. Driving best practices in Operational Excellence while supporting intraweek capacity management, risk mitigation, and automation initiatives across EU fulfillment centers is essential.

A typical day involves reviewing network flow metrics across EU fulfillment centers, identifying capacity risks, partnering with operations teams to translate pain points into technical solutions, building ETL pipelines, refining dashboards, and automating manual processes. You will balance coding sessions in SQL and Python, stakeholder meetings, and data quality troubleshooting. You may present findings to operations managers and collaborate with data engineers on pipeline optimization. During peak periods, you will respond to urgent requests while balancing long-term scalable solutions.

Beyond core responsibilities, you will influence the NFT tech roadmap, propose automation initiatives, and shape how the European network uses data for capacity decisions.

About the team: The EU Network Flow and Technologies team optimizes end-to-end network operations across European fulfillment centers, partnering with operations to balance cost, service, and speed. The team manages intraweek capacity, performance, and labor across all volume flows, driving tech solutions and automation as trusted partners to local teams. Their focus spans network flow management through real-time signals, BI analytics and dashboards for fulfillment center operations, risk management tools to identify performance and capacity defects, and continuous automation innovation. The team embraces data-driven evolution, refusing the status quo to deliver network execution excellence through iterative improvements and scalable solutions.

Experience
- Analyzing and interpreting data with Redshift, Oracle, NoSQL or similar databases
- Data visualization using Tableau, QuickSight, or similar tools
- Working with industry analytics visualization tools such as Excel, Tableau, QuickSight, MicroStrategy, PowerBI
- Applying statistical methods including t-test and Chi-squared
- Proficiency in scripting languages such as Python, Java, or R
- Strong SQL skills
- Experience in the data/business intelligence space

About you
Customer-focused with strong analytical and technical skills. Passionate about leveraging data to drive informed decisions and optimize network operations. Able to translate customer needs into innovative BI solutions. Comfortable working in cloud environments and developing scalable, cost-efficient pipelines. Collaborative and able to work effectively with cross-functional teams including operations, transportation, and data engineering.

Qualifications
- Master's degree or advanced technical degree preferred
- Knowledge of data modeling and data pipeline design
- Experience with statistical and correlation analysis
- Proficiency in Python is required; JavaScript is preferred