Location
London

Hours
Full Time

Salary
Competitive salary based on experience

About the Role
As a CargoWise Consultant, you will play a key role within the Consumer Goods, Retail & Logistics practice, collaborating with expert colleagues to solve and deliver against our clients' most important challenges. You will work in a dynamic, entrepreneurial environment within a global organization of 300,000 employees, contributing your ideas, experience, and diverse thinking across functional business pillars.

Your responsibilities will include leading business process assessments, operating model design, and digital transformation initiatives across logistics and freight forwarding operations. You will facilitate workshops with business stakeholders to gather requirements and define future-state processes, translating these into CargoWise functional and solution designs. Advising clients on industry best practices for freight forwarding, customs brokerage, transportation, warehousing, and supply chain operations will be a key part of your role.

You will lead end-to-end CargoWise implementation programs, upgrades, rollouts, and process optimization initiatives. This includes configuring and supporting CargoWise modules such as Forwarding (Ocean, Air, and Road), Customs, Warehouse, Transport, Finance, Rates and Tariffs, Tracking and Visibility, eCommerce, and Customer Portal capabilities. You will define solution architectures and integration requirements, collaborating with technical teams on integrations, data migration, and reporting solutions.

Program delivery responsibilities include managing project scope, deliverables, risks, dependencies, and stakeholder communication. You will oversee functional design documents, user stories, test scenarios, and deployment plans, supporting SIT, UAT, cutover planning, and hypercare activities. Driving issue resolution across business and technology workstreams is essential.

Stakeholder management is critical, involving engagement with senior business and technology leaders, providing strategic recommendations and executive-level updates, and facilitating governance meetings, steering committees, and decision-making forums. You will support RFPs, proposals, solution estimations, and client presentations, contribute to consulting assets, accelerators, and industry thought leadership, mentor junior consultants, lead capability development initiatives, and assist in growing the CargoWise consulting practice and developing market offerings.

Experience
- 12 to 15 years of experience in logistics, supply chain, freight forwarding, or transportation consulting.
- 3 to 5 years of CargoWise implementation and consulting experience.
- Experience in at least one or more domains: Ocean Freight, Air Freight, Customs Brokerage, Contract Logistics, Transportation Management, Warehouse Operations.
- Proven skills in requirements gathering, solution design, testing, and deployment.
- Experience managing global rollouts and multi-country implementations.
- Strong technical understanding of CargoWise One platform, configuration and administration, EDI and API integrations, data migration and master data management, reporting and analytics.
- Familiarity with process modelling tools, Jira, Azure DevOps, and Confluence.
- Good understanding of cloud, integration, and enterprise architecture concepts.

About you
- Broad business skill set including stakeholder management, problem-solving, and resilience.
- Excellent interpersonal skills with strong written and verbal communication skills in the country’s official language(s) (C2 proficiency) and English (C2 proficiency).
- Willingness to travel as required.
- Ability to engage senior stakeholders and provide strategic recommendations.
- Motivated to mentor junior consultants and contribute to team growth.
- Eager to learn and make an impact within a high-growth, entrepreneurial environment.

Qualifications
- CargoWise Certification(s).
- Experience with global logistics providers, freight forwarders, or 3PL/4PL organizations.
- Familiarity with systems such as SAP, Blue Yonder, Oracle, Manhattan, Descartes, project44, GT Nexus, or other logistics platforms.
- Knowledge of customs and international trade compliance processes.
- MBA or relevant advanced degree preferred.

We encourage applications even if you do not meet all the requirements listed. We seek team members who strive to make an impact and are eager to learn.