Location
London (Hybrid working role based in our London office)

Hours
Full Time

Salary
Competitive salary package

About the Role
dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. As a Client Success Associate, you will support the management of a small portfolio of clients within an assigned category, working closely with senior team members to turn data into meaningful insights and recommendations. You will use internal tools to build compelling presentations and data-driven stories that support client decision-making. Your role will also include creating data-led case studies, supporting suppliers with training, assisting Waitrose buyers in relevant categories, identifying trends and patterns in retail data, and helping develop client briefs and presentation materials. This is a fantastic opportunity for someone at the beginning of their career who is eager to learn, develop, and gain experience in retail insights and client success. You will receive strong support and training to help you succeed.

What You Can Expect From Us
We offer a comprehensive rewards package typical of a leading technology company, combined with personal flexibility including flexible working hours and your birthday off. You will benefit from investment in cutting-edge technology and a nimble, small-business feel that encourages experimentation and learning. We are committed to diversity and inclusion, with thriving networks supporting gender equality, LGBTQ+ pride, family, disability, and wellbeing. We strive to create an environment where everyone can perform at their best and shine.

Our Approach to Flexible Working
We value and respect difference and are committed to building an inclusive culture that supports work/life balance. We are open to discussing agile working opportunities during the hiring process to help you balance your career with your commitments outside work.

Experience
No prior industry experience required; we are looking for potential rather than polish.

About You
A strong interest in retail, FMCG, or data-driven decision-making. Curiosity, attention to detail, and a willingness to learn. A proactive, positive attitude with strong communication and collaboration skills.

Qualifications
A bachelor's degree in any discipline.