Location
London

Hours
Full Time - 5 days on site per week

Salary
Competitive salary offered

About the Role
At Fora, we’re re-imagining what the workplace can be. We create inspiring, design-led spaces that blend hospitality, community, and wellbeing so people can work productively, creatively, and happily. With over 60 locations across the UK and partnerships with leading brands, we are pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way. As a Client Technology Manager, you will lead the delivery of cutting-edge, client-facing technology solutions across our portfolio. This high-impact role sits at the intersection of technology, client experience, and commercial delivery, ideal for someone who thrives in fast-paced, multi-site environments. You will ensure our technology offering—from Wi-Fi and networks to AV and smart meeting spaces—is seamless, scalable, and built around the needs of our clients.

You will lead the rollout of client-facing technology solutions including connectivity, Wi-Fi, AV, telephony, and networks, ensuring reliability and scalability that elevates the member experience. Working closely with technology, operations, and commercial teams, you will shape solutions, support sales, and lead delivery to the highest standards. Your leadership will extend to coaching a small team and driving a culture of high performance and continuous improvement. You will also manage third-party vendors, oversee project delivery, and maintain operational excellence across all sites, using data and feedback to continuously enhance service delivery. This is a unique opportunity to own and shape the technology experience across a growing, design-led portfolio—playing a key role in how our clients connect, collaborate, and thrive.

Experience
Proven experience delivering client-facing technology in a multi-site environment. Strong knowledge of networking and Wi-Fi technologies (e.g. Cisco Meraki, Ruckus), AV systems (Teams/Zoom Rooms, Logitech, Yealink), connectivity, and telephony. Experience working cross-functionally with Sales, Account Management, or Customer teams. Track record of delivering projects across internal teams and suppliers. Experience leading or mentoring a small team.

About you
Client-focused with a passion for creating great user experiences. Collaborative, able to bring people together across teams. Commercially aware with an understanding of cost, value, and impact. Adaptable and thrives in a fast-paced, evolving environment. Clear communicator who can bridge technical and non-technical audiences. Calm, structured, and solutions-focused under pressure. Strong planning, coordination, and delivery leadership skills. Excellent stakeholder management and confident balancing technical and commercial priorities.

Qualifications
Desirable certifications include Cisco, Meraki, Ruckus, ITIL, PRINCE2, or similar.