Location
London, UK - Hybrid working arrangement combining remote work with regular time in a UK office and occasional site visits.

Hours
Full Time

Salary
Competitive salary package (not specified)

About the Role
As a Clinical Operations Specialist (Logistics & Supplies) at GSK, you will lead the coordination and delivery of specialised operational activities in compliance with ICH GCP, international and local regulations, and GSK standards. You will be a key member of the local clinical study team, contributing to the planning, execution, and delivery of clinical trials within the country. This role offers visible career growth, the opportunity to shape ways of working, and meaningful impact while uniting science, technology, and talent to get ahead of disease together.

Your responsibilities will include managing clinical supplies and logistics to ensure timely and secure delivery of clinical trial materials, ancillary supplies, and devices to clinical sites. You will collaborate with suppliers, local depots, customs brokers, couriers, and internal teams, maintaining oversight of supply logistics including cold chain requirements. You may handle import/export documentation, vendor oversight, local purchasing, and act as business owner for local contracts and purchase orders related to clinical supplies.

You will also be accountable for vaccine IMP cold chain management, including training local sponsor roles and sites, managing shipment and storage conditions, and ensuring compliance with SOPs and study requirements. Acting as the in-country point of contact for clinical trial supply importation and logistics, you will implement process improvements and ensure timely delivery and reliability of supply.

Additional responsibilities include managing contracts and legal documents, collaborating with legal and procurement teams, coordinating institutional reports and archiving activities, providing administrative support to the local GMASE department, and leveraging AI-enabled tools and digital solutions to improve efficiency and data quality in clinical trial operations.

GSK fosters an inclusive culture ambitious for patients, accountable for impact, and committed to doing the right thing. This role offers the chance to grow your skills, take on responsibility, and contribute directly to advancing clinical research and patient outcomes.

Experience
- Bachelor's degree or equivalent experience in clinical operations or related pharmaceutical industry roles.
- Solid knowledge of ICH-GCP, local regulations, and regulatory processes.
- Experience with import/export documentation and cold chain management.
- Experience working with clinical supply/depot vendors and couriers.
- Excellent understanding of the external clinical trial environment, UK clinical trials regulations, and start-up processes.
- Flexible and responsive to new ideas in a changing environment.

About you
- Enthusiastic about AI-enabled tools and digital solutions to improve efficiency, data quality, and decision-making in clinical trial operations.
- Strong communication skills and relationship management abilities.
- Able to work collaboratively within cross-functional teams and manage multiple stakeholders.
- Committed to integrity, open communication, and helping others succeed.

Qualifications
- Relevant degree or equivalent experience in clinical operations or pharmaceutical industry.
- Knowledge and experience aligned with clinical trial logistics, supply chain, and regulatory compliance.
- Ability to manage contracts, vendor relationships, and legal documentation related to clinical operations.
- Comfortable working in a hybrid environment with occasional site visits.