Location
London

Hours
Full Time (Core working hours with hybrid working options)

Salary
Competitive starting salary plus discretionary bonus

About the Role
The KYC Coordination Team Associate role at Mizuho facilitates communication and document flow to support Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance processes. You will oversee and manage the end-to-end Rolling Review process within the Client Lifecycle Management division, working closely with internal stakeholders across MHBK, MHI, London & EMEA Branches to meet regulatory and operational requirements. This role demands strong leadership, operational expertise, and a deep understanding of KYC processes while ensuring compliance with Mizuho Global Minimum Standards (GMS) and maintaining AML and KYC standards.

Key responsibilities include fostering a culture of collaboration, accountability, and continuous improvement within the team; collaborating with Compliance, Risk, and 3rd Party Vendors to escalate and resolve issues; maintaining accurate records to manage workflows and prioritise effectively; acting as a subject matter expert (SME) for the KYC Coordination Team; overseeing periodic reviews, trigger events, and updates for existing client records; ensuring adherence to timelines and escalating delays or risks; and staying updated on changes to Mizuho GMS policies and procedures.

Mizuho offers fantastic progression opportunities, clear paths to promotion, and a supportive culture that embraces flexible working arrangements such as part-time, job-sharing, and hybrid working. Additional benefits include a non-contributory pension, 27 days' annual leave, virtual GP access, and wellbeing support including Mental Health Allies and First Aiders.

Experience
6-8 years of experience in KYC, AML, client onboarding, or compliance roles. Proven experience managing end-to-end KYC processes. Experience in client-facing roles with strong communication and relationship management skills.

About you
Detail-oriented and client-focused with strong leadership and operational expertise. Exceptional problem-solving and decision-making skills with the ability to manage complex KYC cases. Excellent verbal and written communication skills, able to interact professionally with clients and stakeholders at all levels. Exceptional organizational skills with the ability to manage multiple tasks and priorities simultaneously. Ability to work independently and collaboratively in a fast-paced environment.

Qualifications
Strong understanding of KYC and AML regulations, including global standards such as FATF, FinCEN, and EU directives. Familiarity with client onboarding systems and databases; experience with Fenergo is preferred. Proficiency in Microsoft Office Suite.