Location
London, City of

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors - Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together - foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers.

In this role, you will focus on portfolio tracking and transparency by maintaining an accurate, current view of program scope, status, and health across the assigned Commercial Operations portfolio. You will support delivery by tracking milestones, dependencies, and risks, driving timely follow-up, and operating scorecards and KPIs to produce clear, insight-driven readouts for leadership. You will also leverage AI and automation to reduce manual effort, improve data quality, and speed up reporting.

Key responsibilities include:
- Maintaining portfolio structure, categories, and program records with clear objectives, KPIs, and status.
- Supporting portfolio governance forums and intake/prioritisation processes.
- Tracking portfolio health, applying program lifecycle standards, and coordinating phase gate reviews.
- Managing cross-team dependencies and escalating conflicts.
- Maintaining KPIs and financial outcomes, supporting portfolio review rhythms, and translating data into clear narratives.
- Driving AI-enabled portfolio operations including AI-assisted reporting, dashboards, data validation, and impact tracking.
- Acting as a reliable point of coordination for program teams and leadership, connecting partners, and maintaining a central portfolio hub as the single source of truth.

Experience
6+ years in portfolio management, program management, PMO, or operations roles supporting complex, cross-functional programs in a global environment. Proven track record of keeping multi-team programs on track from planning through delivery with clear business outcomes such as revenue, cost, partner, and traveler experience.

About you
Strong organisational and coordination skills with the ability to manage many moving parts, chase detail, and keep data accurate and current. Comfortable working with data, scorecards, and KPIs — defining metrics, interrogating data, and turning analysis into clear recommendations. Hands-on experience using AI and automation in daily work (e.g., AI assistants, agents, dashboards, summarisation, document generation) and a strong interest in AI-enabled ways of working.

Qualifications
Relevant professional experience and demonstrated expertise in portfolio and program management. Formal qualifications are advantageous but not mandatory.