Location
London, based at the Synnovis laboratory hub in Blackfriars, close to Southwark Tube and Blackfriars station.

Hours
Full Time

Salary
£65,000 per annum

About the Role
Join the UK’s leading and fastest growing pathology company, Synnovis, a scientific organisation with a clinical purpose. Working in partnership with Guy’s and St. Thomas’ Hospitals, King’s College Hospital and Princess Royal University Hospital, Synnovis aims to set the standard for the future of pathology.

As Communications Manager, you will provide expert communications advice and direction to leadership teams in a fast-paced environment. Your key stakeholders will include the Business Development team, the primary care team launching a borough-level engagement strategy, and clinical and operations teams managing day-to-day service delivery.

Reporting directly to the Director of Communications and Marketing, you will be part of a seven-strong communications team responsible for all SYNLAB UK&I businesses, including Synnovis. This newly created role offers the opportunity to grow and evolve, ideal for a proactive self-starter with excellent writing and campaign planning skills.

Your work will be central to supporting Synnovis’ clinical and operational goals, helping to rebuild trust and strengthen relationships across primary care, secondary care, and third-party partners. This is a pivotal role following a complex transformation programme and a significant cyberattack, making your communications critical in restoring confidence and driving engagement.

You will lead editorial oversight, message strategy, and content creation across multiple channels including clinical alerts, e-newsletters, vlogs, websites, practice visits, hub tours, CPD seminars (virtual and in-person), and Trust intranets.

Synnovis is part of SYNLAB UK&I, delivering laboratory, diagnostic and advisory services across the UK and Ireland, performing over 63 million tests annually. The role is based in a state-of-the-art 10-floor laboratory hub in London, offering a vibrant working environment close to entertainment and dining options.

Working for our organisation
Synnovis supports your development through The Synnovis Way Development programme, enabling you to reach your potential and learn new skills. You can also apply for funding to drive innovation and service development through the Innovation Accelerator Fund.

Experience
- Extensive experience developing and implementing communications and engagement activities within primary and secondary care environments
- Proven experience in agency or complex stakeholder management
- Excellent writing, editing and proofreading skills with great attention to detail
- Experience managing digital content, including video and e-newsletter software
- Ability to deliver communications across multiple digital platforms
- Experience communicating with employees at varying levels of seniority
- Strong team player able to work autonomously with minimal supervision

Desirable Experience
- Experience in Trust, ICB or related communications functions
- Knowledge of pathology, hospital, clinical terminology and environments
- Excellent IT skills, particularly MS Office Suite (Word and PowerPoint)
- Experience with email service providers such as dotdigital or Mailchimp and Microsoft SharePoint

Qualifications
- Essential: A-level (Grade C or higher) in English Language or equivalent
- Desirable: Degree in communications, journalism or related subject

About you
You are a proactive communicator with the gravitas to advise leadership teams and the creativity to plan and deliver impactful campaigns. You thrive in fast-paced environments, have acute assessment and problem-solving skills, and are committed to building trust and engagement across diverse stakeholder groups.